Like so many others I've been experiencing LAG when playing COD on the Xbox One. Ive added the additional port numbers you see on all the other forums and I've tried different COD games to see if its down to the game servers but still the same issue. I'm on a wired connection (60 MB....although since paying for this yet to see these speeds, often no more than 10 - 20) and don't know what else to check to see what the problem could be. No one is on a laptop streaming ect only mobile phone wireless connections.
Same issue. every cod title im playing seconds behind other players and players from uk too. had my connection checked and its fine thats why im baffled at this latency. we just have to put up with it and hope virgin can try and fix this issue ive been forced to stop playing cod the latency is that bad.
Ive been doing some more forum hunting and theres some comments saying the issue is with the Router as the one provided is designed for normal use such as downloading music, streaming movies or general web browsing. If however you want to get the most out of the gaming part an improved router is needed....downside is its a bloody expensive test if it yields no better results.
The most annoying part for me is there is no answer...VM say its not them, The game developers say its not them so where else could the issue be? Surely there is a geek at VM who feels our pain and can give some more robust advice other than, your service looks good, answer.
There have been instances where people have left VM and joined another provider and no longer have the issue which baffles me why VM feel the issue is not with them or their hardware.
This needs to resolved as COD are always releasing games so the issue that we all feel will not go away.
I can understand your frustration with this. We've run extensive tests and raised this to our network teams to check everything too and have found nothing on our side to be the cause of this. I can understand your frustration with this and we are still checking everything we can and for the most part the traces we've been shown have high latency at the other end of the connection.
Good question. Modem mode turns off all the hubs router functions and turns the hub into just a modem. This means that only one connection can be made to the modem which eliminates other devices from taking up bandwidth. It also means there is no firewall or port forwarding either so that's another layer that won't interfere with connection. Finally, it will change your IP address which in turn changes the route your connection takes to get to the servers. Any one of these changes could be what causes the connection to work.