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scooby111
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Message 1 of 16
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Game Lag and connection issues over heating hub ?

Im having trouble with lag on Stronghold kingdom online.

I have been playing this online game for a few years with little trouble but for the past few days the game has become almost unplayable with lag.

 

I have been in touch with their technical support and they have told me that there are no issues with the server.

This was part of the response from them.

Unfortunately, 
Stronghold Kingdoms Support is unable to assist with connectivity
problems and we advise you to speak with your network
administrator or internet service provider.

I have also been on the phone to virgin media but they have told me they can not see any problems with my hub.

I have a super hub (netgear) with a direct connection to my pc.

broadband speeds upload and download look fine on speedtest.net with a ping of around 18.

Its also the same with wifi off.

I have reset the hub with a pin in the back.

The only thing i can see in the network log is error code 2436694073 System over temperature 

 

trace result from hub to stronghold server

Trace from cmd

 

 

Any help please.....

 

 

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scooby111
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Message 2 of 16
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Re: Game Lag and connection issues over heating hub ?

think broadband test

 

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Message 3 of 16
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Re: Game Lag and connection issues over heating hub ?

Hi scooby111

 

Welcome to the forum. I'm sorry to hear of the problems you are having when playing Stronghold Kingdom online.

 

Everything looks ok when double checking your connection. Thanks for the trace routes that you have already provided and what diagnostics you have already done, this is a big help. Can you run another trace route with the hub in modem mode and post the results back here?

 

Speak soon 


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scooby111
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Message 4 of 16
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Re: Game Lag and connection issues over heating hub ?

Thanks here is a new trace run as admin in modem mode

 

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scooby111
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Message 5 of 16
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Re: Game Lag and connection issues over heating hub ?

Still the same Smiley Sad

 

new trace

 

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Message 6 of 16
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Re: Game Lag and connection issues over heating hub ?

Hi scooby111

 

Thanks for getting back to me and posting your trace routes/BQM graph. I can't see anything that really stands out when looking over them. Everything also looks ok when double checking your hub and network segment.

 

Is it only when playing Stronghold kingdom that you get these problems?

 

Thanks 


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scooby111
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Message 7 of 16
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Re: Game Lag and connection issues over heating hub ?

Yes its only when playing stronghold kingdoms but its the only game i really play on the pc.

 

Ive been back on to shk tec support they still blame my isp Smiley Sad

 

Now im just confused as who is at fault ..

 

I might try the hub in modem mode with a new router just to see if it helps but i will have to go buy a router first Smiley Sad

 

Would a new Hub help ?

 

Im running out of options ....

 

 

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legacy1
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Message 8 of 16
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Re: Game Lag and connection issues over heating hub ?


scooby111 wrote:

 

I might try the hub in modem mode with a new router just to see if it helps but i will have to go buy a router first Smiley Sad

 

 


You can run modem mode to a PC.

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scooby111
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Message 9 of 16
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Re: Game Lag and connection issues over heating hub ?

see above done that no help..

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scooby111
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Message 10 of 16
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Re: Game Lag and connection issues over heating hub ?

Maybe with a new router attached to my hub my i p will then change.

I Know its clutching at straws but this is really doing my head in now.

 

 

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