Sorry to hear this adamneaves,
I've located your account and I've not been able to detect any issues within your area at the moment.
I've sent you a private message so that we can chat some more about the fault experienced.
Speak to you soon,
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Really sorry to hear this NiccyNicx13,
I've responded to your post within a separate thread and I'd like to help with this further.
Could you get back to me via private message with the following information?: