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Ashglynn
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FIFA 17 Xbox one issue

For the last two weeks I am unable to play a game of FIFA online, every time I join a game it is so laggy it is unplayable and freezes all the time. I've contacted EA and followed all their troubleshooting steps but still no joy, my connection is fine for streaming and surfing etc. Has anyone any idea how to fix this please!?
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Ashglynn
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Re: FIFA 17 Xbox one issue

Can anybody help please???
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Forum Team
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Re: FIFA 17 Xbox one issue

Hey there Ashglynn,

Thanks for posting and a warm welcome to the community Smiley Very Happy

Sorry to hear about the problems you're having with Fifa, it sounds frustrating. Is your Xbox connected with a cable or over the wireless? What NAT type are you getting? Are you getting good speeds when you perform speed tests?

Please get back to us so we can continue to investigate.

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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Ashglynn
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Re: FIFA 17 Xbox one issue

Hello,

Thanks for the reply, I am connected wirelessly, I contacted Virgin and they opened all my ports but still no joy. My NAT is good and my speed tests are coming back at around 30mbs. Nothing I try is fixing this issue Smiley Sad
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Sammundo
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Re: FIFA 17 Xbox one issue

What does your network statistics come back with on your Xbox when you do the connection test? 

 

Also do you have issues on any other games like cod?

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