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snipernumber7
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FIFA 15 and now FIFA 16 as well!

Hi, 

As in the title I have been experiencing a kind of lag in game on FIFA.

It is not a stuttering lag, more like an input lag of sorts. It is only slight, maybe .5 of a second but in online play this is enough to give the opponent a significant advantage.

I have tried a wired connection, a wireless one, UPNP on and off, I have tried forwarding ports, DMZ and the only thing that seems to work to SOME extent is to put my router into modem mode, however, even this feels like there is still a slight delay to my players compared to my opponents. Also, it is not ideal for me to have it in modem mode as the rest of my family use the router.

 The only thing that makes me think it is something to do with virgin is that for a short time after I made any of the changes above my gameplay is smooth, my players are responsive and I can compete on a level footing, this only tends to last for about 10-15 mins though and gradually gets worse. Almost without exception I will go on a run of defeats maybe struggling to the odd draw with painful gameplay, delay, missed tackles, paases with no power, players not making runs and almost all shots going off target. Then I change some settings on the hub, or reset it and bingo I will win my very next game by 3,4 or 5 goals with smooth fluid gameplay. This is very frustrating both playing the game and also my youtube uploads have come to a virtual standstill as I have no decent gameplay to upload.

 

Superhub 2 (VMDG485)

 

Cheers, Jon

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Re: FIFA 15 and now FIFA 16 as well!

Hi snipernumber7

 

Welcome to the forum. I'm sorry to hear of the problems that you are experiencing when playing FIFA online. Thanks for confirming what you have tried so far. I'm unable to locate your details so I will send you a private message (red envelope top left hand corner) for some additional information and run a few checks on your hub.

 

Can you post a trace route for us to have a look at?

 

Do you notice if these problems occur at certain times of the day?

 

Speak soon 


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snipernumber7
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Message 3 of 8
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Re: FIFA 15 and now FIFA 16 as well!

Hi, after thinking this issue was sorted, unfortunately the problems have returned. I spoke to EA support again as they seemed to be helpful at least to some extent last time. They advised me to use untraceable which I have, I am no expert in this but I suspect 70% packet loss is not good. When the engineer initially installed the broadband he put some kind of range booster at the source in our house could this be causing an issue?
Cheers, Jon
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Message 4 of 8
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Re: FIFA 15 and now FIFA 16 as well!

Hi snipernumber7

 

Thanks for getting back to me. That's a shame to hear that these problems are happening again. Can you post a trace route for us to have a look at?

 

I'm unable to locate your details to run a few checks on your connection again so I will send you a private message again (red envelope top left hand corner) for some additional information.

 

Speak soon 


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snipernumber7
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Re: FIFA 15 and now FIFA 16 as well!

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst routerlogin.net 192.168.0.1 1 2ms 0ms 0% 101 / 101 0ms / 41ms * Unknown Host * 0.0.0.0 2 0ms gate-core-2a-xe-023-0.network.vir62.252.170.205 3 9ms 9ms 0% 101 / 101 8ms / 36ms * Unknown Host * 0.0.0.0 4 0ms * Unknown Host * 0.0.0.0 5 0ms * Unknown Host * 0.0.0.0 6 0ms nrth-bb-1b-ae1-0.network.virginme62.254.42.218 7 51ms 20ms 0% 101 / 101 13ms / 102ms tele-ic-4-ae0-0.network.virginmed62.253.174.18 8 16ms 17ms 0% 101 / 101 15ms / 79ms blackhole.prolexic.com 195.66.224.31 9 19ms 100% 0 / 100 unknown.prolexic.com 72.52.60.192 10 19ms 17ms 0% 100 / 100 16ms / 31ms unknown.prolexic.com 72.52.60.199 11 17ms 17ms 0% 100 / 100 17ms / 20ms * Unknown Host * 93.191.173.48 12 100ms 100% 0 / 100 unknown.prolexic.com 209.200.168.132 13 109ms 115ms 0% 100 / 100 103ms / 151ms * Unknown Host * 159.153.93.2 14 103ms 100% 0 / 100 * Unknown Host * 159.153.225.30 15 93ms 93ms 0% 100 / 100 92ms / 102ms meav5-pub.pt.iad.ea.com 159.153.226.105 16 92ms 92ms 0% 100 / 100 92ms / 98ms This was done with the router on default settings, I usually play in a DMZ or on router mode. Cheers
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Message 6 of 8
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Re: FIFA 15 and now FIFA 16 as well!

Hi  snipernumber7

 

Thanks for replying to my PM. There is some work going on in the area (C00666571) which may cause intermittent service. it should be completed by around 4pm today. I'll check back in with you after this has finished to continue looking into this problem.

 

Speak soon 


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Message 7 of 8
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Re: FIFA 15 and now FIFA 16 as well!

Hi  snipernumber7

 

The work in your area has now been completed and everything looks healthy. Was your previous trace route done over a wired or wireless connection?

 

If these problems are still continuing can you post a trace route for us to look at in modem mode?

 

Thanks 


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snipernumber7
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Message 8 of 8
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Re: FIFA 15 and now FIFA 16 as well!

It was done with a wired connection. I will do another in modem mode as soon as I can but the rest of my family use the wireless network so it may be a day or two until I can do that. Cheers

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