Here's another thread to remind you how terrible an ISP you are. The rest of us have to get reminded via using the service we receive. At this point, I'm pretty much resolved at your incapability, I'm just taking time out to point out how ridiculous you appear when you're unable to offer reasonable online gaming to your customers. There's retentions teams at loads of other providers counting their blessing because of this farce. Publicise your efforts and make clear a resolution date. This is unacceptable!