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Phenomous
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Constant stuttering in DOTA 2

Every 10 or so seconds the game stutters for around ~1/4-1/2 of a second, sometimes it doesn't happen for a minute but othertimes it happens every couple of seconds. It has been happening for months and it's not a server specific problem as it occurs on both EU West and EU East.

It looks similar to this: https://www.youtube.com/watch?v=mnuJsqGKRP0

Having searched for the issue it seems specific to people who have Virgin Media as their ISP.

Console log from Dota is as follows:

Requesting session from fra#163 (162.254.197.74:27033). Ping = 38+11=49 (front+back=total).
Selecting fra#163 (162.254.197.74:27033) as backup #1, session 3951982d. Ping = 38+11=49 (front+back=total).
C:Gamerules: entering state 'DOTA_GAMERULES_STATE_GAME_IN_PROGRESS'
Discarding inactive session on vie#24 (185.25.182.225:27038). session_inactivity_timeout
Requesting session from lhr#16 (162.254.196.70:27030). Ping = 13+26=39 (front+back=total).
Switched to lhr#16 (162.254.196.70:27030) as primary, session 1b96242c. Ping = 13+26=39 (front+back=total). [Previous primary lux#137 (146.66.154.23:27043): Ping = 29+15=44 (front+back=total).]
Selecting lux#137 (146.66.154.23:27043) as backup #1, session 0904a7a7. Ping = 29+15=44 (front+back=total).
Discarding inactive session on fra#163 (162.254.197.74:27033). session_inactivity_timeout
Switched to backup #1 lux#137 (146.66.154.23:27043) as primary, session 0904a7a7. Ping = 27+15=42 (front+back=total). [Previous primary lhr#16 (162.254.196.70:27030): Ping = 69+26=95 (front+back=total).]
Selecting lhr#16 (162.254.196.70:27030) as backup #1, session 1b96242c. Ping = 69+26=95 (front+back=total).
Requesting session from fra#163 (162.254.197.74:27033). Ping = 38+11=49 (front+back=total).
Selecting fra#163 (162.254.197.74:27033) as backup #1, session 3951982d. Ping = 38+11=49 (front+back=total).
Switched to backup #1 fra#163 (162.254.197.74:27033) as primary, session 3951982d. Ping = 39+11=50 (front+back=total). [Previous primary lux#137 (146.66.154.23:27043): Ping = 111+15=126 (front+back=total).]
Selecting lhr#16 (162.254.196.70:27030) as backup #1, session 1b96242c. Ping = 72+26=98 (front+back=total).
Requesting session from vie#24 (185.25.182.225:27038). Ping = 53+0=53 (front+back=total).
Selecting vie#24 (185.25.182.225:27038) as backup #1, session 03ded336. Ping = 53+0=53 (front+back=total).
Switched to backup #1 vie#24 (185.25.182.225:27038) as primary, session 03ded336. Ping = 53+0=53 (front+back=total). [Previous primary fra#163 (162.254.197.74:27033): Ping = 83+11=94 (front+back=total).]
Selecting fra#163 (162.254.197.74:27033) as backup #1, session 3951982d. Ping = 83+11=94 (front+back=total).
Requesting session from sto#146 (162.254.198.101:27016). Ping = 43+32=75 (front+back=total).
Selecting sto#146 (162.254.198.101:27016) as backup #1, session 1df25094. Ping = 43+32=75 (front+back=total).
Switched to backup #1 sto#146 (162.254.198.101:27016) as primary, session 1df25094. Ping = 43+32=75 (front+back=total). [Previous primary vie#24 (185.25.182.225:27038): Ping = 93+0=93 (front+back=total).]
Selecting vie#24 (185.25.182.225:27038) as backup #1, session 03ded336. Ping = 93+0=93 (front+back=total).
Selecting fra#163 (162.254.197.74:27033) as backup #1, session 3951982d. Ping = 80+11=91 (front+back=total).
Switched to vie#24 (185.25.182.225:27038) as primary, session 03ded336. Ping = 55+0=55 (front+back=total). [Previous primary sto#146 (162.254.198.101:27016): Ping = 70+32=102 (front+back=total).]
Selecting fra#163 (162.254.197.74:27033) as backup #1, session 3951982d. Ping = 38+11=49 (front+back=total).
Switched to backup #1 fra#163 (162.254.197.74:27033) as primary, session 3951982d. Ping = 38+11=49 (front+back=total). [Previous primary vie#24 (185.25.182.225:27038): Ping = 55+0=55 (front+back=total).]
Selecting vie#24 (185.25.182.225:27038) as backup #1, session 03ded336. Ping = 55+0=55 (front+back=total).
Discarding inactive session on lux#137 (146.66.154.23:27043). session_inactivity_timeout
Discarding inactive session on lhr#16 (162.254.196.70:27030). session_inactivity_timeout
Discarding inactive session on sto#146 (162.254.198.101:27016). session_inactivity_timeout
Requesting session from lhr#16 (162.254.196.70:27030). Ping = 13+26=39 (front+back=total).
Switched to lhr#16 (162.254.196.70:27030) as primary, session 1b96242c. Ping = 13+26=39 (front+back=total). [Previous primary fra#163 (162.254.197.74:27033): Ping = 38+11=49 (front+back=total).]
Selecting fra#163 (162.254.197.74:27033) as backup #1, session 3951982d. Ping = 38+11=49 (front+back=total).
Received Stats from sto#146 (162.254.198.101:27016) when we thought we didn't have a session. Marking session as active.
Switched to backup #1 fra#163 (162.254.197.74:27033) as primary, session 3951982d. Ping = 40+11=51 (front+back=total). [Previous primary lhr#16 (162.254.196.70:27030): Ping = 41+26=67 (front+back=total).]
Selecting vie#24 (185.25.182.225:27038) as backup #1, session 03ded336. Ping = 55+0=55 (front+back=total).
Switched to backup #1 vie#24 (185.25.182.225:27038) as primary, session 03ded336. Ping = 56+0=56 (front+back=total). [Previous primary fra#163 (162.254.197.74:27033): Ping = 66+11=77 (front+back=total).]
Selecting lhr#16 (162.254.196.70:27030) as backup #1, session 1b96242c. Ping = 41+26=67 (front+back=total).
Discarding inactive session on sto#146 (162.254.198.101:27016). session_inactivity_timeout
Switched to backup #1 lhr#16 (162.254.196.70:27030) as primary, session 1b96242c. Ping = 14+26=40 (front+back=total). [Previous primary vie#24 (185.25.182.225:27038): Ping = 73+0=73 (front+back=total).]
Selecting vie#24 (185.25.182.225:27038) as backup #1, session 03ded336. Ping = 73+0=73 (front+back=total).
Requesting session from lux#137 (146.66.154.23:27043). Ping = 28+15=43 (front+back=total).
Selecting lux#137 (146.66.154.23:27043) as backup #1, session 0904a7a7. Ping = 28+15=43 (front+back=total).
Discarding inactive session on fra#163 (162.254.197.74:27033). session_inactivity_timeout
Discarding inactive session on vie#24 (185.25.182.225:27038). session_inactivity_timeout
Requesting session from fra#163 (162.254.197.74:27033). Ping = 38+11=49 (front+back=total).
Selecting fra#163 (162.254.197.74:27033) as backup #1, session 3951982d. Ping = 38+11=49 (front+back=total).
Switched to backup #1 fra#163 (162.254.197.74:27033) as primary, session 3951982d. Ping = 39+11=50 (front+back=total). [Previous primary lhr#16 (162.254.196.70:27030): Ping = 53+26=79 (front+back=total).]
Selecting lux#137 (146.66.154.23:27043) as backup #1, session 0904a7a7. Ping = 38+15=53 (front+back=total).
Switched to backup #1 lux#137 (146.66.154.23:27043) as primary, session 0904a7a7. Ping = 29+15=44 (front+back=total). [Previous primary fra#163 (162.254.197.74:27033): Ping = 46+11=57 (front+back=total).]
Selecting fra#163 (162.254.197.74:27033) as backup #1, session 3951982d. Ping = 46+11=57 (front+back=total).
Switched to backup #1 fra#163 (162.254.197.74:27033) as primary, session 3951982d. Ping = 39+11=50 (front+back=total). [Previous primary lux#137 (146.66.154.23:27043): Ping = 55+15=70 (front+back=total).]
Selecting lux#137 (146.66.154.23:27043) as backup #1, session 0904a7a7. Ping = 55+15=70 (front+back=total).
Requesting session from vie#24 (185.25.182.225:27038). Ping = 54+0=54 (front+back=total).
Selecting vie#24 (185.25.182.225:27038) as backup #1, session 03ded336. Ping = 54+0=54 (front+back=total).
Switched to backup #1 vie#24 (185.25.182.225:27038) as primary, session 03ded336. Ping = 55+0=55 (front+back=total). [Previous primary fra#163 (162.254.197.74:27033): Ping = 66+11=77 (front+back=total).]
Selecting lux#137 (146.66.154.23:27043) as backup #1, session 0904a7a7. Ping = 59+15=74 (front+back=total).
Discarding inactive session on lhr#16 (162.254.196.70:27030). session_inactivity_timeout
Discarding inactive session on fra#163 (162.254.197.74:27033). session_inactivity_timeout
Requesting session from sto#146 (162.254.198.101:27016). Ping = 42+32=74 (front+back=total).
Selecting sto#146 (162.254.198.101:27016) as backup #1, session 1df25094. Ping = 42+32=74 (front+back=total).
Received Stats from fra#163 (162.254.197.74:27033) when we thought we didn't have a session. Marking session as active.
Selecting fra#163 (162.254.197.74:27033) as backup #1, session 3951982d. Ping = 38+11=49 (front+back=total).
Selecting sto#146 (162.254.198.101:27016) as backup #1, session 1df25094. Ping = 42+32=74 (front+back=total).
Discarding inactive session on lux#137 (146.66.154.23:27043). session_inactivity_timeout
Discarding inactive session on fra#163 (162.254.197.74:27033). session_inactivity_timeout

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Phenomous
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Re: Constant stuttering in DOTA 2

Also stuttering in CSGO seems like a problem with Virgin and Valve servers...

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Re: Constant stuttering in DOTA 2

Hey Phenomous,

Welcome to the community Smiley Happy I'm sorry to hear that you're encountering stuttering in DOTA 2 & CSGO. I can imagine how frustrating that must be right now.  I've run some tests and I don't see any problems with either the hub or the network segment. Are you using a wired or wireless connection to the hub? Does this only seem to happen at certain times, or constantly? Could you post some ping & trace routes to the affected servers in router mode and modem mode please? Post your results here and we'll take a look to see where the problem is occurring.

 

Kev

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