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Wilco1608
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Constant online gaming lag.

What is wrong with Virgin at minute. Online gaming lag all the time even with 200vivid.
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Re: Constant online gaming lag.

Hi Wilco1608,

 

Welcome to the forum and sorry to hear you're getting lag.

I've just checked your connection to see what could be causing this and can see that your downstream power levels are too low which will cause poor speeds and occasional drop outs. We'll have to get a technician out to adjust this and I've just sent you a private message to arrange the best time for this.


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