So i'm only here because everywhere else i've looked for a result for this problem, has been an utter waste of time.
I play a hell of allot of League of Legends, a game in which a split second mistake can cost you an entire 40 minute average game. There is literally not one game that i play in which i am not hit with my ping going from 32-16000, yes 16,000....
I'm no tech expert at all, and i have literally no idea why this happens. Most of the time i just think it's the game, it's a problem on there side , but when i'm sat in a skype call with other people who live on the same street as me, and they're all playing fine, kinda makes me have to assume it's a problem with the internet.
But that's not even it...There's more!
My Mother uses a NowTV box to watch some tv shows every now and then, when she does, it completely "kills" the internet, i can barely load webpages when the NowTV box is on. This also happens when someone is using the internet on something like a phone. If that's not all every now and then the internet just cuts out and will tell me my services are limited. Only to come back randomly.
So this has been going on for a long while now. Months and months ago i even opted into getting an upgrade to hopefully fix this problem(like a sap), i'm supposed to be getting 100meg broadband( or atleast that's what i'm told i'm being sold) ,out of the literal hundreds of tests i've done. I've only ever seen it max out on about 72, so what's up with that?
Rant aside, i just want to enjoy the service i pay for, hell i can even tolerate lag spikes/dc's whatever.... but to happen so consistently is just so annoying. It feels like i had a more reliable and stable connection when i was using Dial up with Tiscali, seriously...
If someone could help me out , that would be greatly appreciated. Just go easy on me with all the technical jargon, i'm a noob.
The ports issue (open/strict NAT types) generally applies to consoles. On PC's , both desktop or laptop, generally online gaming works or it doesn't. SO if you can connect alright, the ports side of things is fine.
We need to get some wired stats to see what we can get you speed and latency wise- but a word of caution. You are using wireless in a household with other wireless devices, plus the usual assortment of household devices kicking out RF interference. Wireless is LIKELY to have a much higher latency.
While we wait for a wired test, have you checked you are using the best band for wireless? get inssider or similar and check what frequencies are clearest where you are.
Welcome to the forum and sorry to hear you've been getting lag spikes and slow speeds.
Kippies has been absolutely on point so far, wireless is a very unstable medium which is susceptible to all sorts of interference outside of our control. I've checked your connection and everything looks perfectly normal from here. Once you've tried a wired connection post the results here for us.
Also kippies advice on using a wireless scanner like InSSIDer would certainly help in getting your wireless more stable.