I do not wish to jump the gun and fingers crossed but if Blizzard have made changes and it has resolved it then it would not look to have been a Virgin Media issue. The outgoing traceroutes of jackdowson seemed to suggest it with no loss after leaving the VM network to
The packet loss to the hub from Blizzard and not reaching the final hop is quite interesting, I wonder if is okay after the hopeful Blizzard fix?
We do keep an open mind and are always happy to escalate problems to our network team however we need evidence. Thank you so much to all of you and especially Tim for trying to provide just that, although I appreciate it may not be over yet.