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Superuser
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Message 21 of 107
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Re: Connection issues with Blizzard services


jackdowson wrote:

Something else to quickly note - I loaded up Heroes of the Storm for the first time earlier on, and that started disconnecting as well! So there definitely is a pattern emerging somewhere.

- Jack


https://us.battle.net/forums/en/heroes/topic/20752468848

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Haevlyn
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Message 22 of 107
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Re: Connection issues with Blizzard services

Not been home since my last post. Will check tonight and post mtu when the lag starts (guaranteed around 7:40pm)
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Jordus
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Message 23 of 107
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Re: Connection issues with Blizzard services

I've been having issues for the past two weeks. Contacted blizzard last night and they said it's on Virgin's end. Been getting frequently and randomly disconnected from blizzard games. It's so annoying. 

I've been disconnected 5 times in 10 minutes on WoW this morning. Literally useless. Is there nothing I can do to fix this? 

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| 10.98.180.1 - 0 | 157 | 157 | 7 | 10 | 65 | 10 |
|sgyl-core-2b-xe-133-0.network.virginmedia.net - 0 | 157 | 157 | 10 | 14 | 67 | 11 |
|sgyl-core-2a-ae1-0.network.virginmedia.net - 0 | 157 | 157 | 10 | 13 | 66 | 15 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 |
| ams2-ic-1-ae0-0.network.virginmedia.net - 0 | 157 | 157 | 33 | 37 | 91 | 37 |
| 80.249.208.83 - 0 | 157 | 157 | 32 | 35 | 87 | 34 |
| 37.244.10.35 - 0 | 157 | 157 | 31 | 36 | 85 | 38 |
| 37.244.10.103 - 0 | 157 | 157 | 31 | 36 | 89 | 33 |
| 185.60.112.157 - 12 | 109 | 97 | 32 | 36 | 95 | 33 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

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Jordus
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Message 24 of 107
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Re: Connection issues with Blizzard services

Have been having the issue for two weeks. Constantly disconnecting at random times. Disconnected 6 times in under 20 minutes this lunchtime. Cannot do anything. I tried to post my WinMTR but it seems if I do that my post gets deleted and I cannot see it again for some reason..

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MHNMHNMHN
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Message 25 of 107
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Re: Connection issues with Blizzard services

Another person here with the same problems and issues.

There been any word from Virgin, or hope for a Fix?

 

It's eminently frustrating

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Superuser
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Message 26 of 107
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Re: Connection issues with Blizzard services

@Jordus - What region are you in?

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Haevlyn
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Message 27 of 107
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Re: Connection issues with Blizzard services

As requested @ravenstar68 however these stats are while the connection is "fine" and there is currently no latency problems with wow services.

I'll post an update again with more winMTRs when i'm experiencing latency.

WinMTR Statistics

WinMTR statistics

 

Host%SentRecvBestAvrgWrstLast
No response from host1002500000
glfd-core-2a-xe-811-0.network.virginmedia.net01251259112210
No response from host1002500000
No response from host1002500000
No response from host1002500000
No response from host1002500000
No response from host1002500000
No response from host1002500000
80.249.208.832761450273427
37.244.10.352662460274027
37.244.10.1034545250283326
185.60.112.157012512526284039
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Jordus
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Message 28 of 107
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Re: Connection issues with Blizzard services

@ravenstar68 Fife, Scotland.

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Sol1
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Message 29 of 107
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Re: Connection issues with Blizzard services

Having same problem please help 

MTR

Spoiler
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 98 | 98 | 2 | 7 | 103 | 7 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
|cdif-core-2a-xe-032-0.network.virginmedia.net - 0 | 98 | 98 | 13 | 24 | 126 | 17 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| ams2-ic-1-ae0-0.network.virginmedia.net - 7 | 80 | 75 | 38 | 49 | 171 | 39 |
| 80.249.208.83 - 2 | 94 | 93 | 31 | 42 | 160 | 37 |
| 37.244.10.33 - 2 | 94 | 93 | 29 | 43 | 156 | 36 |
| 37.244.10.101 - 2 | 94 | 93 | 31 | 42 | 162 | 37 |
| 185.60.114.147 - 2 | 94 | 93 | 31 | 43 | 165 | 39 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
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Superuser
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Message 30 of 107
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Re: Connection issues with Blizzard services

@Sol1

Double check the IP address you're tracing to please?  It doesn't look quite right.

It should be either 

185.60.112.157
185.60.114.159

Ravenstar68

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