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skules0
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Connection issues - tracert included

Was told to pass this on to you. Having major issues with the internet in general aswell...

 


Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.0.1
  2    15 ms    19 ms    17 ms  cpc3-hitc6-2-0-gw.9-2.cable.virginm.net [213.107.188.1]
  3    12 ms    19 ms     9 ms  lutn-core-2a-xe-1112-0.network.virginmedia.net [62.253.98.185]
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6    12 ms    10 ms    29 ms  nrth-bb-1c-ae0-0.network.virginmedia.net [62.254.42.134]
  7    28 ms    19 ms    59 ms  62.253.174.189
  8    28 ms    29 ms    30 ms  ae14.cr1.ams10.nl.zip.zayo.com [64.125.21.77]
  9    29 ms    29 ms    29 ms  v181.ae29.mpr3.lhr3.uk.zip.zayo.com [64.125.30.175]
 10    28 ms    29 ms    30 ms  ae6.mpr2.lhr3.uk.zip.zayo.com [64.125.21.22]
 11    29 ms    29 ms    30 ms  ae11.mpr1.lhr1.uk.zip.zayo.com [64.125.27.49]
 12    29 ms    27 ms    20 ms  ldn-b5-link.telia.net [213.248.76.85]
 13    25 ms    29 ms    29 ms  ldn-bb3-link.telia.net [213.155.132.194]
 14    39 ms    29 ms    29 ms  adm-bb3-link.telia.net [213.155.136.111]
 15    29 ms    30 ms    29 ms  adm-b2-link.telia.net [62.115.141.1]
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

 

 


Tracing route to 185.60.114.159 over a maximum of 30 hops

  1    <1 ms    <1 ms     1 ms  192.168.0.1
  2    12 ms    19 ms     9 ms  cpc3-hitc6-2-0-gw.9-2.cable.virginm.net [213.107.188.1]
  3    15 ms    12 ms    19 ms  lutn-core-2a-xe-1112-0.network.virginmedia.net [62.253.98.185]
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9    33 ms    72 ms    36 ms  ams2-ic-1-ae0-0.network.virginmedia.net [62.253.188.158]
 10    35 ms    39 ms    39 ms  80.249.208.73
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

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skules0
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Re: Connection issues - tracert included

As you can see it's missing hops at 4/5 and 4/5/6/7/8. This should not be happening.

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descarte8
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Re: Connection issues - tracert included

Incorrect, missing hops is when servers are programmed not to respond to ping requests not because the path is lost
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skules0
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Re: Connection issues - tracert included

Not incorrect...

 

Yes there's meant to be missing hops but only after 15 and 10 on each tracert.

 

Please don't provide information like this, it will make them think the tracert is fine when it is not. Apart from myself , this has been confirmed by several blizzard reps and employees.

 

Those missing hops / timeouts are in direct connection with disconnects and lag issues that is currently being experienced by me.

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Message 5 of 5
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Re: Connection issues - tracert included

Hi Skules0,

 

Descarte8 is correct here. Your trace looks perfectly normal. I don't know where you've got the information on there only being dropped hops after 10 or 15 but this is incorrect. Many servers are set not to respond to ping requests and their position on a trace has no bearing on this. 

I've tried to check your connection to see if I could see any issues there but couldn't locate your account. I've just sent you a private message requesting some information so that I can investigate this further. 


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