SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=CMTS-MAC=CM-QOS=1.1;CM-VER=3.0;
Yet again thanks for the help. Im using the super hub 3 with vivid 100. My download speeds and upload speeds and ping are fine it's just this annoying packet loss. Sorry about the format i can take a few screenshots if thats better.
If you haven't already it might be worth switching your hub off, waiting a couple of minutes and switching it on again.
A few dots of red at the top of your BQM are ok, but your's shows that there is some sort of problem with your connection.
It takes around 1-2 for a member of Virgin staff to get to this then they will be able to have a proper look and maybe arrange a technicians visit, although, unless I've read your levels wrong it could be something external to your house.
It could also indicate some sort of problem with your hub.
So i tried using my pc directly plugged in to my router. No change except better download speeds. Still the same packet loss. I should also add i had no problem for the first few weeks this is just a new problem.
Excuse me if I'm asking questions you've already answered elsewhere, but does Modem Mode made any difference to your reports? I know it's a bit of a nuisance to use Modem Mode for any considerable length of time because of the lack of wireless, but it will be a valid test.
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