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snimo
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CS:GO Stuttering

Hi All,

I have a weird issue when playing CS:GO online. Keep getting stuttering (the game will freeze and i teleport forward after a second or two) looked online and had A LOT of T3 timeouts.

Any ideas what i can do to fix this?

Network Log

First TimeLast TimePriorityError NumberDescription
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out
30/03/2016 20:53:51 GMT30/03/2016 20:53:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out

 

Upstream
US-1 US-2 US-3 US-4
Channel Type 2 N/A N/A 2
Channel ID 13 N/A N/A 15
Frequency (Hz) 46200000 N/A N/A 32600000
Ranging Status Retries Exceed Other Other Success
Modulation 64QAM N/A N/A 64QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 47.75 N/A N/A 47.25
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 4161 0 0 0
T4 Timeouts 0 0 0 0

Downstream   DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8

Frequency (Hz)202750000210750000218750000226750000234750000242750000250750000258750000
Lock Status(QAM Lock/FEC Sync/MPEG Lock)LockedLockedLockedLockedLockedLockedLockedLocked
Channel ID12345678
Modulation256QAM256QAM256QAM256QAM256QAM256QAM256QAM256QAM
Symbol Rate (Msym/sec)6.9520006.9520006.9520006.9520006.9520006.9520006.9520006.952000
Interleave DepthI=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV)5.274.894.534.233.963.673.593.43
RxMER (dB)38.2638.2637.9438.2637.9438.2637.9437.94
Pre RS Errors563263108342063922667770515477
Post RS Errors132011537851450405363348345
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snimo
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Re: CS:GO Stuttering

Just to update, this is what my log looks like this morning... wasnt gaming, just browsing the internet.

Network LogFirst TimeLast TimePriorityError NumberDescription31/03/2016 09:30:06 GMT31/03/2016 09:30:06 GMTWarning (5)66050310Auth Success - Web login successful.31/03/2016 09:29:16 GMT31/03/2016 09:29:16 GMTError (4)68010302DHCP WAN IP - 86.31.113.2631/03/2016 09:28:26 GMT31/03/2016 09:28:26 GMTError (4)68000407TOD establishedTime Not EstablishedTime Not EstablishedNotice (6)84000510Downstream Locked Successfully31/03/2016 09:25:05 GMT31/03/2016 09:25:05 GMTCritical (3)82000200No Ranging Response received - T3 time-out31/03/2016 09:24:41 GMT31/03/2016 09:24:41 GMTCritical (3)82000200No Ranging Response received - T3 time-out31/03/2016 09:24:17 GMT31/03/2016 09:24:17 GMTCritical (3)82000600Unicast Maintenance Ranging attempted - No response - Retries exhausted31/03/2016 09:24:17 GMT31/03/2016 09:24:17 GMTCritical (3)82000300Ranging Request Retries exhausted31/03/2016 09:23:53 GMT31/03/2016 09:23:53 GMTCritical (3)82000200No Ranging Response received - T3 time-out31/03/2016 09:23:29 GMT31/03/2016 09:23:29 GMTCritical (3)82000200No Ranging Response received - T3 time-out31/03/2016 09:23:05 GMT31/03/2016 09:23:05 GMTCritical (3)82000200No Ranging Response received - T3 time-out31/03/2016 09:22:41 GMT31/03/2016 09:22:41 GMTCritical (3)82000200No Ranging Response received - T3 time-out31/03/2016 09:22:17 GMT31/03/2016 09:22:17 GMTCritical (3)82000200No Ranging Response received - T3 time-out31/03/2016 09:21:54 GMT31/03/2016 09:21:54 GMTCritical (3)82000200No Ranging Response received - T3 time-out31/03/2016 09:21:30 GMT31/03/2016 09:21:30 GMTCritical (3)82000200No Ranging Response received - T3 time-out31/03/2016 09:21:06 GMT31/03/2016 09:21:06 GMTCritical (3)82000200No Ranging Response received - T3 time-out31/03/2016 09:20:42 GMT31/03/2016 09:20:42 GMTCritical (3)82000200No Ranging Response received - T3 time-out31/03/2016 09:20:18 GMT31/03/2016 09:20:18 GMTCritical (3)82000200No Ranging Response received - T3 time-out31/03/2016 09:19:54 GMT31/03/2016 09:19:54 GMTCritical (3)82000200No Ranging Response received - T3 time-out31/03/2016 09:19:30 GMT31/03/2016 09:19:30 GMTCritical (3)82000200No Ranging Response received - T3 time-out

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Re: CS:GO Stuttering

Hi Snimo,

 

Welcome to the forum and sorry to hear you're getting ping spikes on CS:GO and what looks to be a huge amount of T3s.

I've just checked your connection to see what could be causing these and everything else looks perfectly healthy from here. Let's get a technician out to check your local network.

I've just sent you a private message to arrange the best time. To view your messages just click the envelope at the top of the page.


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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davedal
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Re: CS:GO Stuttering

I am big into my CSGO and noticed on this game first there was lots of stuttering a while back.

 

They eventually sent out an engineer and although they said that the connection looked fine over the phone, when he came out he noticed that the dB on the lines were all to pot, put transister or something on in the cable and bang it was all sweet again

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