Menu
Reply
  • 2
  • 0
  • 0
Gnasher22
Joining in
65 Views
Message 1 of 2
Flag for a moderator

Broadband keeps going off

My broadband is randomly going off the piwer light and wi-fi light keeps on but the internet light keeps going green. This has happened about 15 times in the last 2 hrs. Had a technician come round to look at it and all he said was everything looks fine. I called virgin media about this problem about 2 months ago (when my phone was working). They told me this was happening because I had my router plugged into an extension lead and I it was outputting the wrong type of electricity for the router.

I cannot game on my ps4, even struggling to post this in your forum.

I would call virgin media but I also have no dial tone on my virgin media phone.

Paying a fortune for my broadband, tv and phone but had nothing but problems since I moved house.
0 Kudos
Reply
  • 6.85K
  • 217
  • 510
Forum Team
Forum Team
60 Views
Message 2 of 2
Flag for a moderator

Re: Broadband keeps going off

Hi Gnasher22,

I've responded to your post here: Everything playing up and also sent you a pm regarding this issue.

 

Thanks,


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


0 Kudos
Reply