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ianbrown313
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Ayrshire subpost

Dear Virgin

Fix our internet already its been 2 weeks.

ticket was raised 2 weeks ago not 2 days ago if you guys had actually listened to your customers and the proof provided this wouldnt have taken 2 weeks to get sorted.

And whats with changing the scheduled time for repair.

First it was midnight this morning. then 12pm today and now 0900 tomorrow

**bleep** is going on the lack of response to the delays is really pissing me off and is affecting my job with this packet loss.

 

 

 

[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]

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Re: Ayrshire subpost

Hey ianbrown313,

Thanks for posting Smiley Happy

Sorry to hear about your recent loss of service, I completely appreciate this causes a major inconvenience. I've just checked your connection and I can see that you're back up and running now.

Please accept my apologies for this.

Take care.

Heather_J

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