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Alex0407
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200MB broadband speeds, resetting hub every day.

I have upgraded to 200mb but am only achieving speeds of 20-30mb wifi and 50-80 hard wired. With Bt my broadband speed was always between 40-50mb wifi. The higher speeds with Virgin one of the resaons I switched from bt but not achieving this.Also i have to reset the hub every couple of days as it "loses" connection and nothing will connect to the internet.

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Alex0407
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Re: 200MB broadband speeds, resetting hub every day.

Just a quick reply from my virgin connection
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Re: 200MB broadband speeds, resetting hub every day.

Hi Alex0407,

 

Welcome to the community, sorry to hear about the slow speed concerns hopefully we can help sort these out for you.

 

I'd like to run a few checks on your service however as you've not posted from your Virgin connection I've been unable to locate your details or run any real time checks on your connection.

 

If you could drop us a quick update from your virgin connection we can pick this up with you and report back with any findings.

 

Speak to you soon.

Ralph_R
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Alex0407
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Re: 200MB broadband speeds, resetting hub every day.

Just a quick reply from my virgin connection
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