I have had virgin media now for approx 2 years, I pay £80 for up to 200mb broadband and tv etc, mainly for gaming and my latency has always been at around 160ms, after many conversations with people over the phone nothing has improved. After a lot of upgrades to my set up here at home I am going to have to change my ISP because I'm not willing to spend hundreds of pounds on tv's, games, controllers etc.. for me to have a terrible experience every time I use multi player games, like call of duty for example. By looking at the forums here I can clearly see many people have had this issue and virgin aren't willing to correct the issue,
please reply with any feedback so more people can see this
The ping your reporting is from the xbox one speedtest? which is right but not hurting your xbox one at all as that test is pinging over-seas data center not a local one.
Offline System Update Diagnostic Tool on Xbox One: http://bit.ly/1e8bSs3 Network ports used by Xbox Live on Xbox One: http://bit.ly/1dCNLm0 xBox Support: http://bit.ly/1lE2QrK Xbox One operating system versions and system updates: http://bit.ly/1NiJS1j
I'm getting the same problem 170ms ping, digital game downloads no higher then 100Mb. (Have 200Mb package) Now reading into this further it's all down to the Xbox connecting to a Seattle server hence the high ms ping and you need to take into consideration what speeds are the servers to. So until microsoft pull their thumb out of their a@££ and give us UK servers I'm afraid we are stuck.