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Omar7733
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100% packet loss Fifa 17 PS4

I'm now getting 100% packet loss when trying to connect to EA servers the online games are just unplayable. I have Vivid 200 gamer and the SUPER HUB 3. 

I can't even pass the ball properly because of the unstable connection. 

 

Screenshot (40).png

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Superuser
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Re: 100% packet loss Fifa 17 PS4

Lots of reports that the EA servers are down:

http://downdetector.com/status/ea

Possibly yet another DDOS attack on EA.

______________________
Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong Smiley Happy If my answer solves your problem please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.  

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Omar7733
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Re: 100% packet loss Fifa 17 PS4

No EA servers are working.

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Superuser
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Re: 100% packet loss Fifa 17 PS4


Omar7733 wrote:

No EA servers are working.


 

They may be but they arent working very well. Look at your ping when it hits their infrastructure.

And your not showing any packet loss. Think about it. 100% packet loss would mean no connection at all.

Is it JUSt EA servers or are other online titles the same?

How are you connecting to the HUB? Wired? Wireless?

 

 


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Omar7733
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Re: 100% packet loss Fifa 17 PS4

I'm using a SUPER HUB 3 it's directly connected to my Playstation 4. I believe it's getting worse because there should be 30 hops not 14 and the ping is high and when I'm playing the game there is so much lag I can't even pass the ball properly. 

 

 

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Superuser
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Re: 100% packet loss Fifa 17 PS4

Your ping is high because according to your traceroute EA's servers are responding VERY slowly.

I dont get how you think there should be more hops. 14 hops is BETTER than 30...

So unless you are having issues with other titles- Its EA's issue.

 


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Omar7733
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Re: 100% packet loss Fifa 17 PS4

How is it EA's issue? EA servers are working players from the UK are able to connect to them without no problems It is how Virgin Media are connecting to them that is the problem. 

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Superuser
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Re: 100% packet loss Fifa 17 PS4

Not according to the traceroute youve posted....Ill show you

large.png

Your average ping in VM's bit, AND though peering to Prolexic is in and around 20ms which is fine

It when Prolexic try to hand off to Ea's (or PSN I haven't bothered looking it up yet)  servers that the ping shoots up.

 


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