on 13-08-2012 21:50
I am not a Virgin customer anymore - since 10th Aug. I uninstalled VM security (and home digital and service manager) from the uninstall programs in control panel and then installed McAfee. During the installation it said there was a conflicting prog. It turns out that this conflict is caused by VM security. The icons are still on my desktopand they are still in the uninstall programs on control panel. Why can't I uninstall it? It doesn't work any more, but I can't install any other security either. I tried to get McAfee to install regardless and we ended up with problems. Please can any one help?
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on 13-08-2012 23:17
Removal instructions for VMS v10 are here http://community.virginmedia.com/t5/Internet-secur
on 14-08-2012 09:09
For information: with any security suite, an ordinary uninstall instruction leaves bits behind, for some reason. These interfere with any other suite you install. You have to go to the website of the suite you want to remove and download their uninstaller. If at some future date you want to replace MacAffee, you'll have to do this first.
Follow DJC's link to find VMS's uninstaller.
on 16-06-2013 13:45