Check your service statusCable National
Ask a question
Reply
Making Waves
Posts: 1
Registered: ‎24-02-2012
Helpful Answer

replacement remote

My remote control has stopped working,nothing in the way,new battery's and the like. How do I get a replacement?

Usually Always Right
Posts: 1,375
Registered: ‎07-06-2010

Re: replacement remote

Hi craigparn,

                    you can either wait for a Virgin tech to answer your post, or you may call 150 FREE from a VM landline or alternatively call 08454541111 from any phone or mobile, to arrange to have a FREE replacement remote ordered & sent out to you.

 

Hope the info helps.                   Regards dozer167

I do not work for Virgin Media, I'm just another customer. If someone's helped you out say thanks by clicking on the kudos star. If someone's solved your problem, why not mark their message as a Helpful Answer?
Boffin
Posts: 420
Registered: ‎14-12-2011

Re: replacement remote

Hi craigparn,

I've ordered a remote for you, which should arrive within 7-10 days via normal 1st class post.

Regards,


Lesley Chenard
Help & Support Forum Team

Seen a useful post?Problem Solved?Fault with your service?
Moderator
Posts: 822
Registered: ‎29-11-2011

Re: replacement remote

Fresh as a Daisy
Posts: 1
Registered: ‎18-05-2012

replacement remote

Remote is broken need a replacement. Thanks

Fresh as a Daisy
Posts: 1
Registered: ‎31-05-2012

Re: replacement remote

Hi there

 

I was wondering if you could help, my mums Virgin media remote had died a death after so many years, how might I go about ordering a new one please?  Any help would be much appreciated.

 

Regards 

Wizard
Posts: 218
Registered: ‎26-03-2012

Re: replacement remote

Hi Ju1974

 

In order to help you further could you please PM me your details such as house number and postcode.

 

Cheers

 

 


Dale Heaven
Help & Support Forum Team


If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as a Helpful Answer? You can also help other users find useful posts by Tagging them with keywords.

Got a problem? Check for faults online with our service status and fault checker.

If you are new to the forum, please remember to search the forum before posting your question. Please don't send private messages directly to the forum team unless they ask you to, post your issue to the forum first.
Wizard
Posts: 218
Registered: ‎26-03-2012

Re: replacement remote

Hi granty89

 

Please could you provide the details for the account in question via PM such as postcode and house number

 

Thanks

 


Dale Heaven
Help & Support Forum Team


If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as a Helpful Answer? You can also help other users find useful posts by Tagging them with keywords.

Got a problem? Check for faults online with our service status and fault checker.

If you are new to the forum, please remember to search the forum before posting your question. Please don't send private messages directly to the forum team unless they ask you to, post your issue to the forum first.
Fresh as a Daisy
Posts: 1
Registered: ‎01-06-2012

Re: replacement remote

Hello

 

did a little google of the internet and my search has brought me here

i am also in need of a replacement remote for my virgin media box.

if this request can be handled here i would be most grateful.

many thanks

 

regards

 

kieren

 

Fresh as a Daisy
Posts: 1
Registered: ‎02-06-2012

Re: replacement remote

Hi there,

 

I also have a remote on which the buttons on the right hand side on the numeric keypad part have all ceased to work. Have tried new batteries, and the buttons on the box itself all operate correctly.

 

Would be graetful if someone could advise how best to order a replacement.

 

Many thanks

 

Paul G