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Registered: ‎24-02-2012
Message 1 of 14 (24,836 Views)

replacement remote

My remote control has stopped working,nothing in the way,new battery's and the like. How do I get a replacement?

Knows their stuff
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Registered: ‎07-06-2010
Message 2 of 14 (25,072 Views)
Helpful Answer
confirmed by craigparn
‎28-08-2015 00:15

Re: replacement remote

Hi craigparn,

                    you can either wait for a Virgin tech to answer your post, or you may call 150 FREE from a VM landline or alternatively call 08454541111 from any phone or mobile, to arrange to have a FREE replacement remote ordered & sent out to you.

 

Hope the info helps.                   Regards dozer167

I do not work for Virgin Media, I'm just another customer. If someone's helped you out say thanks by clicking on the kudos star. If someone's solved your problem, why not mark their message as a Helpful Answer?

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Knows their stuff
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Registered: ‎07-06-2010
Message 2 of 14 (25,073 Views)
Helpful Answer
confirmed by craigparn
‎28-08-2015 00:15

Re: replacement remote

Hi craigparn,

                    you can either wait for a Virgin tech to answer your post, or you may call 150 FREE from a VM landline or alternatively call 08454541111 from any phone or mobile, to arrange to have a FREE replacement remote ordered & sent out to you.

 

Hope the info helps.                   Regards dozer167

I do not work for Virgin Media, I'm just another customer. If someone's helped you out say thanks by clicking on the kudos star. If someone's solved your problem, why not mark their message as a Helpful Answer?
Superfast
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Registered: ‎14-12-2011
Message 3 of 14 (24,818 Views)

Re: replacement remote

Hi craigparn,

I've ordered a remote for you, which should arrive within 7-10 days via normal 1st class post.

Regards,


Lesley Chenard
Help & Support Forum Team

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Registered: ‎29-11-2011
Message 4 of 14 (24,772 Views)

Re: replacement remote

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Registered: ‎18-05-2012
Message 5 of 14 (24,525 Views)

replacement remote

Remote is broken need a replacement. Thanks

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Registered: ‎31-05-2012
Message 6 of 14 (24,430 Views)

Re: replacement remote

Hi there

 

I was wondering if you could help, my mums Virgin media remote had died a death after so many years, how might I go about ordering a new one please?  Any help would be much appreciated.

 

Regards 

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Registered: ‎26-03-2012
Message 7 of 14 (24,411 Views)

Re: replacement remote

Hi Ju1974

 

In order to help you further could you please PM me your details such as house number and postcode.

 

Cheers

 

 


Dale Heaven
Help & Support Forum Team


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Registered: ‎26-03-2012
Message 8 of 14 (24,409 Views)

Re: replacement remote

Hi granty89

 

Please could you provide the details for the account in question via PM such as postcode and house number

 

Thanks

 


Dale Heaven
Help & Support Forum Team


If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as a Helpful Answer? You can also help other users find useful posts by Tagging them with keywords.

Got a problem? Check for faults online with our service status and fault checker.

If you are new to the forum, please remember to search the forum before posting your question. Please don't send private messages directly to the forum team unless they ask you to, post your issue to the forum first.
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Registered: ‎01-06-2012
Message 9 of 14 (24,400 Views)

Re: replacement remote

Hello

 

did a little google of the internet and my search has brought me here

i am also in need of a replacement remote for my virgin media box.

if this request can be handled here i would be most grateful.

many thanks

 

regards

 

kieren

 

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Registered: ‎02-06-2012
Message 10 of 14 (24,384 Views)

Re: replacement remote

Hi there,

 

I also have a remote on which the buttons on the right hand side on the numeric keypad part have all ceased to work. Have tried new batteries, and the buttons on the box itself all operate correctly.

 

Would be graetful if someone could advise how best to order a replacement.

 

Many thanks

 

Paul G

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