on 09-12-2011 14:00
My Virgin Media anti virus scan is causing serious slowdown problems. Everything else just freezes when it's running to the point where I can't even stop the scan without forcing a manual shutdown of my computer by holding the on/off button. There appears no option within anti virus setup to completely eliminate the "sheduled scan" in favour of a completely manual scan (the scan automatically kicks in every friday morning even though there is no instruction for this in the shedule preferences). I have a Medion Akoya P53012 computer which is only just over 1 year old. I'm hoping that there is someone out there who can help! I would be very grateful.
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on 11-12-2011 23:51
on 12-12-2011 19:22
Or you could uninstall the VM anti spyware and get a free version of avg antivirus and get a spyware / malware remover as well such as superantispyware, spybot search & Destry or malwarebytes (all free) and better than VM's stuff as the VM stuff as you have found out can grind even high spec PC's to a crawl.
on 16-12-2011 18:44
May i suggest getting in touch with our phone BBI support teams, generally they can help you to remove the program just incase you had a corrupt install when you downloaded VM Security, when re-installing, hopefully your problem should be resolved, if not, our agents will be able to do a few checks with you before escalating the software issue if the situation calls for it,