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Registered: ‎16-04-2012
Message 1 of 4 (15,012 Views)

ntlworld email password reset

Hi I have an old email account from ntlworld.com  which I havent used for years but now need to use.

I have forgotten the password so will need to reset it.

 

Can anyone please shed some light , is this possible

 

Thanks

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Registered: ‎22-02-2010
Message 2 of 4 (15,008 Views)

Re: ntlworld email password reset

[ Edited ]

Have you tried the forgotten password link at this page: https://mail.ntlworld.com/ ?

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Graham
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Registered: ‎16-04-2012
Message 3 of 4 (14,998 Views)

Re: ntlworld email password reset

Hi Graham thanks for the reply , I just tried it and I get sent to google apps which then presents a message saying "server error try later".

 

Is Google hosting the old ntl email accounts ?

 

br

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Registered: ‎22-02-2010
Message 4 of 4 (14,993 Views)

Re: ntlworld email password reset

Yes google are now hosting all the virginmedia email accounts including the legacy ones.  Make sure you are not logged into any other virginmail accounts before you follow the link I posted.  If you still can't get through you will need to call 151 as the old ntlword account may not be linked to you current virginmedia account.

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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