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Making Waves
Posts: 4
Registered: ‎16-09-2009

ntl world e-mail

Can someone please help, I have an ntl email account but every time I log in at the moment I keep getting a message saying navigation to the web page was cancelled and to retype the address even though I'm logged in I don't know what to do as all the help topics don't seem to help me.

Posts: 5,174
Registered: ‎22-02-2010

Re: ntl world e-mail

You don't say how you are trying to log in at the moment so it is dificult to say what the problem is. 


 However, try going to


If this does not work you will need to call in on 151 from a vm phone or the chargeable number if you don't.

I don't work for Virgin Media. There are no guarantees that my advice will work.
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Forum Team (Retired)
Posts: 2,801
Registered: ‎23-11-2011

Re: ntl world e-mail

Hi iffy,

Has the advice from Graham_A helped resolve your issue at all?
Kind Regards,

Jason G.
Help & Support Forum Team

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Making Waves
Posts: 4
Registered: ‎16-09-2009

Re: ntl world e-mail

thanks for the advice,i'm logging in through the vm web site.I tried your way and still no joy.Will have to ring and see if i can any joy that way.Thanks again for the advice