on 23-05-2012 22:09
Can someone please help, I have an ntl email account but every time I log in at the moment I keep getting a message saying navigation to the web page was cancelled and to retype the address even though I'm logged in I don't know what to do as all the help topics don't seem to help me.
on 23-05-2012 23:43
You don't say how you are trying to log in at the moment so it is dificult to say what the problem is.
However, try going to https://mail.ntlworld.com
If this does not work you will need to call in on 151 from a vm phone or the chargeable number if you don't.
on 25-05-2012 18:40
thanks for the advice,i'm logging in through the vm web site.I tried your way and still no joy.Will have to ring and see if i can any joy that way.Thanks again for the advice