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Registered: ‎16-09-2009
Message 1 of 4 (52,530 Views)

ntl world e-mail

Can someone please help, I have an ntl email account but every time I log in at the moment I keep getting a message saying navigation to the web page was cancelled and to retype the address even though I'm logged in I don't know what to do as all the help topics don't seem to help me.

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Superuser
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Registered: ‎22-02-2010
Message 2 of 4 (52,518 Views)

Re: ntl world e-mail

You don't say how you are trying to log in at the moment so it is dificult to say what the problem is. 

 

 However, try going to https://mail.ntlworld.com

 

If this does not work you will need to call in on 151 from a vm phone or the chargeable number if you don't.

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
Forum Team (Retired)
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Registered: ‎23-11-2011
Message 3 of 4 (52,480 Views)

Re: ntl world e-mail

Hi iffy,

Has the advice from Graham_A helped resolve your issue at all?
Kind Regards,


Jason G.
Help & Support Forum Team

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Registered: ‎16-09-2009
Message 4 of 4 (52,376 Views)

Re: ntl world e-mail

thanks for the advice,i'm logging in through the vm web site.I tried your way and still no joy.Will have to ring and see if i can any joy that way.Thanks again for the advice

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