hi there! every day at least 3-4 times i get a superhub problem ,internet stops working,and i cannot access the superhub(hardwired by the way)192.168.0.1 !!!!! this is so annoying!! if i shut down my pc and restart windows 7,i can then access internet but not the superhub directly to check it!! . I have to disconnect the power supply to the superhub,and hey presto i can access it again! what is wrong with this thing now???? is this a known problem? please help by the way i am on 60mb service
HI again!!! still happening,here is a quick log after i unpluged my superhub then checked in morning before it goes wrong again!!
Date Time Error Number Error Description 03/08/2013 00:01:44 82000400 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=2c:** ** ** ** ** **;CMTS-MAC=** ** ** ** ** **;CM-QOS=1.1;CM-VER=3.0
hi again!!!!!!!!!!!!!!!!!!!!!!!!!!! this problem is still happening!!! what is up with virgin???? for the last 3 days,connection gets limited i.e torrents download ok,but no internet!!! not able to login to router(as usual !!!!) only way to get internet back is to shutdown laptop ,then internet works again ,but to login to superhub i have to unplug power supply to superhub then plug back in again!!!!
once again i lose my internet conection!!!! its 7.45am on the 14/8/2013 i had 2 very fast flashing blue light and one green light on my superhub(is this normal?) not able to access it again so i unlpugged it left out for 5 mins then plugged back in powersuppy, AT LAST i can access it again !! what the f is going on with this thing????
by the way i have my laptop hardwired,and have my samsung s2 mobile wifi(5ghz set on the superhub)getting paranoid now so set to 5ghz and even changed my password!!
I have double checked your connection for you, there have been no drops in the connection, no timeouts and no signal issues. Taking this in to account, along with the fact you say you need to reboot your laptop to get the connection back it looks as if it may be an issue with your PC.
When the connection drops what does the middle light on the hub do? Does the connection also drop on your mobile?
Next time it happens, don't reboot your hub and only reboot your laptop and try to log back in to 192.168.0.1 after you have done this.