on 11-11-2011 11:58
I decided I wanted an iPhone 4S with virgin mobile in the UK (my current provider) so bought an unlocked iPhone. Since I have Virgin media at home it's one of the best sim only deals for a combination of minutes and web. (Also now you can use Orange reception has improved greatly)
I cut my sim to micro size (hint get a free micro sim from somewhere like giffgaff as a guide)
1st time I cut it with scissors but it is more accurate to use a good sharp kitchen knife on a chopping board, line it up and hit down on the knife with something like a rolling pin (not too hard) and it slices through the sim (test it on an old or free sim 1st if you are unsure)
Here’s the bit that’s important: Sims come in all sorts of shapes and sizes. The original Virgin sim I had was several years old and the gold metal bit was about 11mm wide and (sort of) had 5 columns of different sections. My iPhone worked (including Wi-Fi) but the mobile internet didn't.
I'd heard that sims had changed and rang Virgin to ask for a new sim. The guy told me it definitely would Not work and charged me £5 for a new sim but sent it (several days later the new sim arrived (unfortunately the old one stops working when they dispatch it). I later rang cancellations and got my £5 refunded.
On this new Sim the gold metal part is only about 9mm wide and (sort of) has 3 columns. I chopped this down to size and now everything works including my voicemail.
I wish Virgin would give correct info to their staff
Ps. To Sync with iTunes I had to turn off my Zone alarm
on 11-11-2011 14:50
on 11-11-2011 17:58
on 11-11-2011 22:09
on 14-11-2011 18:30
on 22-11-2011 22:47
on 23-11-2011 11:58
Hi, just to let you know that the Micro SIM will be coming to Virgin and is road mapped for 2012. I'm afraid it won't be available for Christmas 2011
on 15-01-2012 10:58
Just so people know...
If you do get a SIM and cut it down it's a case that you do this at your own risk.
If for any reason it doesn't work or you mess it up and need a replacement SIM, you would be required to pay £5 for a replacement (if you want to keep your own number of course as Virgin cannot do internal port ins)
@Thestarflyer - the reason your SIM deactivated is because your details can only be on one SIM card at any one time. It is unfortunate in this instance, but if the SIM was lost or stolen and you needed a replacement I'm sure you'd prefer the SIM card to be completely inoperable (not just suspended) as soon as possible.
With regards to the phone working and settings (MMS, Web etc.) iPhones can work using your Virgin SIM but Virgin cannot guarantee this or that all services will work as it's an unsupported phone.
If you need assistance getting the phone up and running the customer service guys wouldn't be able to help as it is not a phone that Virgin UK have and support. Your best bet would be Online Forums or Apple stores etc. or for manual settings details (instructions not provided) you can get the details by looking at the self support section on the virginmobile.co.uk website, and looking for manual settings for something similar like the an HTC or the Galaxy S for example. Please bear in mind it isn't the agents fault that they cant help with iPhone issues!
To be honest when the iPhone is introduced to Virgin Mobile UK, i'm sure there will be a big fan fare and will be in the press or on the website and will be a better port of call than asking the staff. I know for years they have been getting it 'hopefully soon' but press or webste will be best clue. With micro-sims being introduced hopefuly that may open the door!
Oh, but yes you would need a newer style SIM for modern phones!
In this instance they really shouldn't have charged you the £5 as you'd have needed a new SIM even if you had a smart phone from Virgin directly. (It's do do with where on the SIM the settings are saved and where the phone reads the information from).