I decided I wanted an iPhone 4S with virgin mobile in the UK (my current provider) so bought an unlocked iPhone. Since I have Virgin media at home it's one of the best sim only deals for a combination of minutes and web. (Also now you can use Orange reception has improved greatly)
I cut my sim to micro size (hint get a free micro sim from somewhere like giffgaff as a guide)
1st time I cut it with scissors but it is more accurate to use a good sharp kitchen knife on a chopping board, line it up and hit down on the knife with something like a rolling pin (not too hard) and it slices through the sim (test it on an old or free sim 1st if you are unsure)
Here’s the bit that’s important: Sims come in all sorts of shapes and sizes. The original Virgin sim I had was several years old and the gold metal bit was about 11mm wide and (sort of) had 5 columns of different sections. My iPhone worked (including Wi-Fi) but the mobile internet didn't.
I'd heard that sims had changed and rang Virgin to ask for a new sim. The guy told me it definitely would Not work and charged me £5 for a new sim but sent it (several days later the new sim arrived (unfortunately the old one stops working when they dispatch it). I later rang cancellations and got my £5 refunded.
On this new Sim the gold metal part is only about 9mm wide and (sort of) has 3 columns. I chopped this down to size and now everything works including my voicemail.
I wish Virgin would give correct info to their staff
Ps. To Sync with iTunes I had to turn off my Zone alarm
Yeah @Thestarflyer, i think it was very daft of you to use scissors or a kitchen knife.
The Sim cutters (cheap on ebay) are way more accurate than any knife or scissors.
Also, we already know Virgin Mobile Sims work in the iPhone because there have been quite a few posts about it on Virgin
The guy on the phone probs told you it 'definitely would not work' because Virgin don't offer the iPhone in the UK so the phone staff wouldn't know if it would work or not. Though I guess they could at least send round a memo round the VM staff saying that it does work lol
Plus, there is no reason voicemail wouldn't work. Its just a button in the 'Phone' app that routes you to voicemail.
But yeah I'm all for Virgin getting the iPhone 4S because then they wouldn't have their customers resorting to cutting down their sims to stay loyal to the company.
@greybeard, cutting the sim is so easy. I bought a Noosy SIm cutter from Ebay for like £8 and now my friends are wanting to use it. Might even charge em £1 each friend lol, make my money back
But yeah Virgin issuing micro SIMS would be a good move for the company.
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Hi I have been told by virgin staff help line that possibly Xmas 2011 they will have sims for iPhone 4 which will also solve the problem with th APN settings which should auto download when configured, so you can connect to the net etc. however I found a quick fix for iPhone 3GS and 4s on YouTube for APN, the site is unlock it and all you do is select country and network and create profile and download over wifi on your phone. And great it works hope this helps..
Hi, just to let you know that the Micro SIM will be coming to Virgin and is road mapped for 2012. I'm afraid it won't be available for Christmas 2011
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If you do get a SIM and cut it down it's a case that you do this at your own risk.
If for any reason it doesn't work or you mess it up and need a replacement SIM, you would be required to pay £5 for a replacement (if you want to keep your own number of course as Virgin cannot do internal port ins)
@Thestarflyer - the reason your SIM deactivated is because your details can only be on one SIM card at any one time. It is unfortunate in this instance, but if the SIM was lost or stolen and you needed a replacement I'm sure you'd prefer the SIM card to be completely inoperable (not just suspended) as soon as possible.
With regards to the phone working and settings (MMS, Web etc.) iPhones can work using your Virgin SIM but Virgin cannot guarantee this or that all services will work as it's an unsupported phone.
If you need assistance getting the phone up and running the customer service guys wouldn't be able to help as it is not a phone that Virgin UK have and support. Your best bet would be Online Forums or Apple stores etc. or for manual settings details (instructions not provided) you can get the details by looking at the self support section on the virginmobile.co.uk website, and looking for manual settings for something similar like the an HTC or the Galaxy S for example. Please bear in mind it isn't the agents fault that they cant help with iPhone issues!
To be honest when the iPhone is introduced to Virgin Mobile UK, i'm sure there will be a big fan fare and will be in the press or on the website and will be a better port of call than asking the staff. I know for years they have been getting it 'hopefully soon' but press or webste will be best clue. With micro-sims being introduced hopefuly that may open the door!
Oh, but yes you would need a newer style SIM for modern phones!
In this instance they really shouldn't have charged you the £5 as you'd have needed a new SIM even if you had a smart phone from Virgin directly. (It's do do with where on the SIM the settings are saved and where the phone reads the information from).