I was advised to write to these guys about a query I had about getting a mobile contract & I am just wondering how long before I can expect a reply? Its been 3 weeks since I wrote my letter & have heard nothing yet.I have tried ringing to find out if my letter has been recieved but whoever I have been talking to doesnt grasp the fact that I have already written the letter & would just like some confirmation that it has been recieved
It can take roughly up to 30 days for a reply. If it's to do with a failed credit score, I'd also get a credit report from Equifax incase there's something on their report that's stopping you from being able to get a contract.
Hello, my name is Karol , account number since 03.2010-03.2012 was *edited for privacy* . can I please ask for confirmation that I have clear account for period 2010-2012 with you because I have a problem with bill which I get by a mistake for 60f..
Hello. We have a problem where an account was cancelled and was sent accidental bills. This was confirmed by someone over the phone. We have been handed to the debt collectors for outstanding bills. I have emailed consumer underwriting about this. It is an urgent matter so i wanted to ask what the reply time is for an email