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One to Watch
Posts: 7
Registered: ‎23-02-2011
Helpful Answer

ci card?

Hi, I have just got a samsung smart tv and now all virgin channels are scrambled, do I need a ci card, and do you supply them?

The Sorcerer’s Apprentice
Posts: 13
Registered: ‎01-06-2010

Re: ci card?

Mate your on the tv's freeview and not your virgin media box. A ci card is only need with freeview it is to do with top up tv etc.

One to Watch
Posts: 7
Registered: ‎23-02-2011

Re: ci card?

Thanks for the reply, do you have any idea how to unscramble the signal? I have tested all leads etc. Could it be the v+ box?

Superuser
Posts: 4,829
Registered: ‎11-08-2009

Re: ci card?

If your TV is connected to the V+ via an HDMI cable then the card in your V+ will unscramble the channels for which you are subscribed. If this is not happening then you may need an engineer call to fix. Are you getting any message numbers on the screen?