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Registered: ‎20-08-2010
Message 1 of 4 (1,803 Views)

cant send email on orangehome

I suddenly find I can still send email on my blueyonder address, but not on my orangehome address.

I can receive emails on both.

 

ERROR MESSAGE

The connection to the server has failed. Subject 'test', Account: 'pop.orangehome.co.uk', Server: 'smtp.orangehome.co.uk', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

 

I have tried some different Ports but with no effect.

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Superuser
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Registered: ‎03-05-2010
Message 2 of 4 (1,801 Views)

Re: cant send email on orangehome

many isp block access to there smtp from other networks to help prevent abuse. it might be due to the fact your not on a orange network that you can not send though there server


Sadly not a Virgin customer anymore.... Unless you want to cable my new street. my internet sucks.
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Superfast
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Registered: ‎14-08-2009
Message 3 of 4 (1,774 Views)

Re: cant send email on orangehome

 


apcyberax wrote:

many isp block access to there smtp from other networks to help prevent abuse. it might be due to the fact your not on a orange network that you can not send though there server


 

Spot on.

 

It's not clear if the original poster is on a computer or smartphone, but if its the former, just changing the outgoing smtp server setting on the Orange email account to that of a Virgin Media one should aloow emails to be sent......I think.

Paul
---------------------------------------------------

I work for Virgin Media - but all opinions posted here are my own.
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Super solver
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Registered: ‎09-03-2010
Message 4 of 4 (1,768 Views)

Re: cant send email on orangehome

Hello

 

From your description it looks like orange dont allow you to send when your off their network.

 

Mike

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