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Registered: ‎12-12-2011
Message 1 of 5 (904 Views)

cant get my laptop to connect to my wireless router

HI could anyone help me i'm having problems connecting my new laptop with windows 7  to my belkin n wireless router works with the earthnet cable in but wont connect wirelessly,I've followed all the instructions in the set up exe, put in the pin no. And it just keeps saying cannot connect. Also put in network key still says cant connect. I know my router is OK because my other laptop is working.Am I doing something wrong or I was wandering if windows 7 is not compatible with my router

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Hero
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Registered: ‎28-01-2010
Message 2 of 5 (907 Views)
Helpful Answer
confirmed by michelle251
‎28-08-2015 00:15

Re: cant get my laptop to connect to my wireless router

do you know what wifi adaptor or card your laptop uses. If it is an Atheros device you might find that installing the latest driver helps. You can't rely on WIndows driver update to do this, you will need to track down the correct driver at www.atheros.cz

Don't be put off by the 'foreign' looking nature of the site (it is foreign, after all Smiley Happy ), but of course satisfy yourself as to the safety of anything you install.

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Hero
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Registered: ‎28-01-2010
Message 2 of 5 (908 Views)
Helpful Answer
confirmed by michelle251
‎28-08-2015 00:15

Re: cant get my laptop to connect to my wireless router

do you know what wifi adaptor or card your laptop uses. If it is an Atheros device you might find that installing the latest driver helps. You can't rely on WIndows driver update to do this, you will need to track down the correct driver at www.atheros.cz

Don't be put off by the 'foreign' looking nature of the site (it is foreign, after all Smiley Happy ), but of course satisfy yourself as to the safety of anything you install.

_____________________________________________________________________
if you just want to say thanks > click 'kudos' +☆ Smiley Happy
if this has also helped answer your question > click 'helpful answer' also
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Registered: ‎12-12-2011
Message 3 of 5 (885 Views)

Re: cant get my laptop to connect to my wireless router

Hi i will give that a try. Thanks a lot for your help

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Superfast
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Registered: ‎25-07-2011
Message 4 of 5 (827 Views)

Re: cant get my laptop to connect to my wireless router

Hi not sure if belkin still offer this but they used to offer free support for there product including a free phone number have a look on your box.

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Forum Team (Retired)
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Registered: ‎16-06-2010
Message 5 of 5 (780 Views)

Re: cant get my laptop to connect to my wireless router

Hi michelle251

 

How did you get on? Even if it isnt an Atheros card it is worth making sure the drivers are up to date

Regards,

Chris Kean

Help & Support Forum Team


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