I also cannot access my superhub (netgear) router via 192.168.0.1 or 192.168.100.1 to check or change the configuration. I have seen a large number of posts on this issue and it seems all suggestions from VM have failed to rectify the situation, even pin hole resets only a temporary solution and new firmware (v.36) seems not to solve the problem either. After reading over nine pages of posts on this topic elsewhere in this forum I thought this one may contain the answer, but only gives an old work around forsetting modem only mode. So it seems either VM want this problem to remain ie don't want customers accessing the router config screen or they are locked into supplying poor quality routers - either way not an impressive policy or attitude. How do I request a replacement router without wasting my time on hold waiting for India?
Thanx - switching router off/on maintained settings and allowed me to access it via 192.168.0.1, then change channel as that's all I needed access for. I see your point re **bleep** VM router but don't want too many "boxes".
That was VM's theory. One box does all. But they could only wring so much (little) out of Netgear for the price they wanted to pay per unit. Just imagine what % of the cost went into the glossworks and vanity when it could have bought better anenaae as found in the standard Netgear 3101D gateway.