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Tuning in
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Registered: ‎26-05-2011
Message 1 of 18 (29,629 Views)

can anyone help with the area reference numbers

can someone tell me if my area referance number would be the same as my sisters who lives 20 miles away, because we have the same and when i looked into if there was any problems in my area i can't work out if its me or her

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Hero
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Registered: ‎28-01-2010
Message 2 of 18 (29,625 Views)

Re: can anyone help with the area reference numbers

area reference number appears on your bill.

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Forum Team (Retired)
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Message 3 of 18 (29,586 Views)

Re: can anyone help with the area reference numbers

Hi lushy21,

If you check your bill you should find the area reference number there.

Alternatively, you could call our Customer Care team on freephone 150 or 0845 454 1111 and they will be able to advise you.
Regards,

Rose Rafferty

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Joining in
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Registered: ‎17-11-2011
Message 4 of 18 (28,206 Views)

Re: can anyone help with the area reference numbers

My ref number is 20,when trying to register numbers are only 1-4
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Forum Team (Retired)
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Registered: ‎16-06-2010
Message 5 of 18 (28,149 Views)

Re: can anyone help with the area reference numbers

Hi Maureenmcgarry

 

Our area reference numbers go from 1-34. What are you trying to register for that only allows 1-4?

Regards,

Chris Kean

Help & Support Forum Team


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Tuning in
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Registered: ‎09-12-2011
Message 6 of 18 (28,146 Views)

Re: can anyone help with the area reference numbers

Log into myvirginmedia the reference number is displayed next to your account number, afaik.

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Joining in
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Registered: ‎10-07-2012
Message 7 of 18 (26,465 Views)

Re: can anyone help with the area reference numbers

Hello, if it goes from 1-34 then why have you sent me a 026 as my area reference number, and im not ring as it cost 15p a minute as u havent installed my landline yet not happy
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Superfast
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Registered: ‎13-04-2012
Message 8 of 18 (26,461 Views)

Re: can anyone help with the area reference numbers


glynhetzel wrote:
Hello, if it goes from 1-34 then why have you sent me a 026 as my area reference number, and im not ring as it cost 15p a minute as u havent installed my landline yet not happy

Last time I checked 26 was between 1 and 34 Smiley Happy

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Just joined
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Registered: ‎14-03-2013
Message 9 of 18 (22,883 Views)

Re: can anyone help with the area reference numbers

I'm having a similar problem. My area reffernce is 00 but it isnt listed in the drop down menu.

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Forum Team
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Registered: ‎23-11-2011
Message 10 of 18 (22,873 Views)

Re: can anyone help with the area reference numbers

Hi Dixon2711,

 

Please refer to the PM I have sent you, that should help Smiley Happy

 


Jen
Forum Team


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