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Fresh as a Daisy
Posts: 1
Registered: ‎16-05-2013

Youtube isn't loading any videos! (Buffering issue)

[ Edited ]

My laptop, Desktop and your VIRGIN MEDIA mobile you gave us can't even load any youtube video in any way?

 

I have tried clearing the cache, i've tried turning the (not so) superhub on and off this did nothing?

 

Do you guys have a problem with youtube or something because back earlier in the year you had youtube buffering problems also.

 

The problem is that every video i want to watch on youtube it will just do a quick loading circle and then have a black screen and the video is at 00:00.

 

I'm connected by Wired and Wireless and it happens on both things! oh and i forgot even on your 3G network it won't load?

Fresh as a Daisy
Posts: 4
Registered: ‎17-09-2012

Re: Youtube isn't loading any videos! (Buffering issue)

[ Edited ]

I'm having exactly the same issue.

 

It seems to be totally random which videos work and which ones never start and changing the resolution does not help. The connection is otherwise fine, I can download games off steam fine and iplayer seemingly loads fine (Except at peak times where HD content is buffer-tastic)

 

Really annoying. I don't own a TV, youtube is my daily source of video content.

 

Ever since Virgin took over my cable service (I still had an NTL Provided Terrayon modem until a couple of years back!) it's got steadily worse. At this point the 3G connection my smart phone provides is more consistent.

Clever-clogs
Posts: 71
Registered: ‎14-03-2012

Re: Youtube isn't loading any videos! (Buffering issue)

I have the same issue,

 

Youtube video won't even load, plays the advert then stops at 0 and doesn't play. Only started happening within the last hour for me.

The Sorcerer’s Apprentice
Posts: 21
Registered: ‎01-01-2011

Re: Youtube isn't loading any videos! (Buffering issue)

It's a known common fault. Everyone knows VM can't supply youtube streaming without issues. 

Fresh as a Daisy
Posts: 4
Registered: ‎17-09-2012

Re: Youtube isn't loading any videos! (Buffering issue)

The problem persists, every day the same thing happens at around the same time every day.

 

Time to change provider I think because it's pretty much unusable. Smiley Sad

 

Bright Spark
Posts: 43
Registered: ‎10-03-2012

Re: Youtube isn't loading any videos! (Buffering issue)

I've been having this issue for the past week too, majority of the time it's fine then suddenly the video simply refuses to load at all, even trying to download the video file directly through a script I have doesn't work.

Forum Team
Posts: 9,391
Registered: ‎23-11-2011

Re: Youtube isn't loading any videos! (Buffering issue)

Hi All

 

We are currently investigating YouTube streaming issues under fault ref. F002441465

Please post any follow ups to this thread to the thread at http://community.virginmedia.com/t5/Up-to-60Mb-Speed/YouTube-Issues-as-requested-by-VM/td-p/1805964/...


I am now locking this thread as we attempt to keep all the YouTube issues in one place.

 

Many Thanks


Ralph
Help & Support Forum Team

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