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Registered: ‎28-09-2013
Message 1 of 2 (156 Views)

Wrong phone number attached to my account - i'm being charged for it

I have waited 4 weeks for my home phone line to be activated. The engineer never showed for the last appointment!  To make it worse, apparently I have generated phone usage according to my bills so I called the number attached to my account and woke some poor person up.  How do I get this rectified immediately?

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Registered: ‎18-12-2012
Message 2 of 2 (137 Views)

Re: Wrong phone number attached to my account - i'm being charged for it

Hi cjdewar

 

Sorry to hear about this problem, from checking your account I can see that action has been planned to resolve this issue when you called in.

 

If you need any assistance in the future, let me know.

 

Regards

Craig


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