Could someone from Virgin please step in and clarify what is going on here and how things should be set up to work now and henceforth ?
PErhaps an email to us all - since incoming mail still seems to work - explaining the situation, would be helpful..! (This would have been helpful to alert that something was going wrong rather than leaving us to wonder what happening and struggle on, losing time)
I too am on ntlworld and have had emails stuck in outbox all day and now by a monkeys at typewriters approach managed to get some of this morning's mails out just now by changing ports, disabling SSL and disabling password in the SMTP settings etc., thanks to finding the discussion on this forum.
I've lost at least a couple of hours solid work time that I needed to be spending on something else, and am unclear now actually how the setting should be, and whether there is a pre/post migration difference in how things should be set.
First I spent time reading the info on the VM website about how to set up the new mail service, to ensure I had not got the settings wrong and been cutoff in the 'mail migration process' somehow, but on the pages about how to configure the mail clients, and in the ntlworld specific info, there was no mention about pre or post migration settings or anything like that. I went through and set them as described and hey presto it still wan't working of course.
Having found settings that seem to work somewhat - should these be changed back ? When will the published settings be working ? etc.