on 19-05-2013 21:33
APPAULING PING, APPAULING WIRELESS SPEEDS APPAULING JITTER
My Traceroute to BBC (DIRECT ETHERNET USING MODEM MODE)
Tracing route to www.bbc.net.uk [126.96.36.199]
over a maximum of 30 hops:
1 17 ms 18 ms 20 ms cpc3-telf12-2-0-gw.16-1.cable.virginmedia.com [8
2 68 ms 8 ms 28 ms wolv-core-2a-ae8-620.network.virginmedia.net [80
3 232 ms 60 ms 10 ms manc-bb-1c-ae12-0.network.virginmedia.net [213.1
4 9 ms 14 ms 12 ms brhm-bb-1b-et-400-0.network.virginmedia.net [62.
5 71 ms 120 ms 54 ms brhm-bb-1c-ae7-0.network.virginmedia.net [62.253
6 * 59 ms 30 ms tcl5-ic-2-ae0-0.network.virginmedia.net [212.250
7 52 ms 18 ms 24 ms 188.8.131.52
8 * * * Request timed out.
9 18 ms 23 ms 24 ms ae0.er01.cwwtf.bbc.co.uk [184.108.40.206]
10 20 ms 25 ms 27 ms 220.127.116.11
11 34 ms 34 ms 26 ms bbc-vip014.cwwtf.bbc.co.uk [18.104.22.168]
THERE MUST BE A NETWORK FAULT, SO FED UP OF THIS.
on 19-05-2013 21:42
That is my pingtest wired.
This is my current speed test via wired modem mode:
Fine as you see, but still lags on gaming, still has poor pingtest jitter results, must be an issue.
on 27-05-2013 16:03
on 27-05-2013 18:20
Ping statistics for 22.214.171.124:
Packets: Sent = 200, Received = 200, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 171ms, Average = 26ms
on 29-05-2013 11:53
I have thoroughly tested your connection and every test is showing no evidence of any fault. Utilisation levels are very low, even at peak times.
There are no T3 timeouts on the Hub and the power levels are optimal.
SNR levels are fine and there has been no increase in FEC's.
I appreciate that you've tested your connection via ethernet, but in an effort to determine what's happening here could you please enable modem mode on your Hub and the re-test?
When using speedtest.net please ensure you select the London, Namesco server as this is more reliable than some of the other servers.
Also thinkbroadband.com is another test site you can use.
I'd also like to know if you get the same problem on any other pc's or laptops. If you only have the one device perhaps you could re-test after having booted it into safe-mode-with-networking.
Please keep us updated on this and we'll do our best to find out what is happening.
on 29-05-2013 13:55
I've done this too many times, going modem mode but you guys say no fault obviously.
Could it be the cables? the coaxil?
i dont know but this is soo bad for online gaming.
my wireless hits 30MB max on a 60MB package and jitter levels 20ms +
on 29-05-2013 18:16