I'm having issues with my Sure Signal but only as much as I can't MAKE calls - receiving is fine as are text and data. My broadband is 10mb. Try the Vodafone eForum, they're really good and are currently helping me with my issues.
Hi, hope this helps those of you who have sure signal boxes from Vodafone.
Log in to your router and go to port forwarding.
Go to add custom rules.
Device name you can just choose one I chose VDSS as an abreviation.
Enter 500 for start port and 4500 for end port
Use Protocol "UDP"
and finally enter the final digit that corresponds to your sure signal boxes ip address.
Click add and thats it for your router.
Then press and hold the reset button of the sure signal box, remove the power cable for 10 seconds or so (still with your finger on the reset) then plug the power back in wait a few seconds and then release the reset button.
Then wait and watch as your sure signal goes through the sequence of start up (takes about 3-5 minutes).
Check your phone, make a test a call and hey presto one working sure signal
PS for those who are unsure as to how you find out the sure signal ip address.
First have a look at the lable on your sure signal box, you will see part of it says mac address, this is its personal identity code.
Log in to your router and go to mac filtering there you will see a list of trusted devices, one of the columns is mac addresses, simply look through and find the one that matches the address on the lable of your sure signal, the ip address listed nect to it is the one that its connected to, you then need the very last digit for when you do your port forwarding.
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