Sorry to hear your having an issue with your tv services
Please can you send me a private message with:
1.The first line of your address
I will then have a look into this for you
Oliver James Help & Support Forum Team
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I am also having the same problem, the box will reboot and then get stuck, usually with the 'LD30'' screen visible.
I find that when I touch the box it can often be quite warm, if I unplug it and allow it to cool before plugging back in this tends to allow it to complete the reboot, but usually only lasts a day or so before the box starts rebooting again.