on 17-03-2012 00:20
Having read previous posts on this problem it seems that your IP address has to be added to the servers by the Virginmedia team. Please could one of the forum team arrange this? IP is 220.127.116.11
18-03-2012 17:59 - edited 18-03-2012 18:28
We have been advised by our Data and IP team that the new range of IP addresses including 18.104.22.168 has now been provisioned in the newsgroup access control list. Please could you confirm that you are now able to access in order that I can close off the fault ticket that Jenny raised for you.
on 19-03-2012 11:18
Hmmmm that's a strange error, we usually see 480 - Can you work through the following article and ensure all your settings are correct, you should not need any authentication settings, it is authenticated by your IP address.
Usually 502 show up as "too many connections"
Appreciate you are probably not using Outlook Express, but the settings are the same for other newsreaders
19-03-2012 11:59 - edited 19-03-2012 12:00
An even quicker check is to open a command prompt and type
telnet news.virginmedia.com 119
you should get a welcome message as below
200 Welcome to Virgin Media (newsfe02.ams2)
then if you type list and enter you should see a list of newsgroups on the server.
(If you get the message that telnet is not recognised as a valid command - likely on windoze 7 or Vista - then the article Here will show you how to enable it on your machine)
on 19-03-2012 12:44
Thanks Steve for your help especially in your own time.
No, still no good after entering "list" it reads 480 Authentication Required.
Thanks again for helping.
on 19-03-2012 12:55
on 19-03-2012 13:14