Menu
Reply
Joining in
  • 7
  • 0
  • 0
Registered: ‎10-12-2013
Message 1 of 14 (21,354 Views)

Trouble connecting epson xp-215 printer to super hub 2 over wifi using wps

I am having a lot of trouble connecting my epson xp-215 printer to my super hub 2 over wifi using wps.

 

the printer only has a wps button; there is no display or utility that I can find to manually configure the wifi

 

I have searched through this forum and tried every suggestion I can find

 

I have tried the following:

 

1. Hold down the button on the printer first for three seconds, then the button on the router

2. Hold down the button on the router first, then the printer

3. Check I've used the correct power supply

4. Turn the printer and the hub off & on again

5. Drop down to 54mbps

6. Creating a guest wireless network with security turned off

7. Disabling the firewall

8. Updated the firmware on the printer

 

I'm checking to see if it's connected by looking in the connected devices list. I suppose the fact that the wifi button on the printer goes back to red after flashing red green and the wps add client status had changed to timed out are also indicators.

 

Any help will be greatly appreciated!

0 Kudos
Joining in
  • 7
  • 0
  • 0
Registered: ‎10-12-2013
Message 2 of 14 (21,318 Views)

Re: Trouble connecting epson xp-215 printer to super hub 2 over wifi using wps

Bump....
0 Kudos
Alessandro Volta
  • 13.33K
  • 589
  • 1.62K
Registered: ‎25-07-2011
Message 3 of 14 (21,316 Views)

Re: Trouble connecting epson xp-215 printer to super hub 2 over wifi using wps

WPS doesn't work on Guest Networks, only the primary ones.

Is it a 2.4 or 5ghz network?
*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Joining in
  • 7
  • 0
  • 0
Registered: ‎10-12-2013
Message 4 of 14 (21,315 Views)

Re: Trouble connecting epson xp-215 printer to super hub 2 over wifi using wps

This is a super hub 2; it has both 2.4 & 5GHz networks.

 

I have tried switching off the 5GHz network too; that also didn't work.

0 Kudos
Forum Team
  • 11.41K
  • 328
  • 799
Registered: ‎23-11-2011
Message 5 of 14 (21,296 Views)

Re: Trouble connecting epson xp-215 printer to super hub 2 over wifi using wps

Hi robinspinks,

 

Hmmm....I'm not familiar with your Epson printer however it sounds like you may need to connect the printer to a computer first and install the software to setup the wireless access first before you're able to use WPS to get connected.

 

Let us know how you get on.

 

Regards

Ralph_R
Forum Team

Who's who? Find out more about our community members. Good folk to know


0 Kudos
Joining in
  • 7
  • 0
  • 0
Registered: ‎10-12-2013
Message 6 of 14 (21,289 Views)

Re: Trouble connecting epson xp-215 printer to super hub 2 over wifi using wps

Hi Ralph,

 

Thank you for your response, but - as previously mentioned - I have not been able to find any software to enable me to configure the printers wifi settings manually.

0 Kudos
Alessandro Volta
  • 13.33K
  • 589
  • 1.62K
Registered: ‎25-07-2011
Message 7 of 14 (21,285 Views)

Re: Trouble connecting epson xp-215 printer to super hub 2 over wifi using wps

http://www.epson.co.uk/gb/en/viewcon/corporatesite/products/mainunits/support/12299
*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Joining in
  • 7
  • 0
  • 0
Registered: ‎10-12-2013
Message 8 of 14 (21,276 Views)

Re: Trouble connecting epson xp-215 printer to super hub 2 over wifi using wps

Well, I must say; this is interesting.

 

epson.co.uk is the first place I looked - a day before I posted on this site.

 

At that time I didn't see the EpsonNet configuration utility, but now I do!

 

Thanks Gary, I shall try it out.

0 Kudos
Alessandro Volta
  • 13.33K
  • 589
  • 1.62K
Registered: ‎25-07-2011
Message 9 of 14 (21,274 Views)

Re: Trouble connecting epson xp-215 printer to super hub 2 over wifi using wps

No problem

Give it a try and let us know if it resolves the connection problem
*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Joining in
  • 7
  • 0
  • 0
Registered: ‎10-12-2013
Message 10 of 14 (21,273 Views)

Re: Trouble connecting epson xp-215 printer to super hub 2 over wifi using wps

It might take a couple of weeks as the printer is at my brothers house, but I will update this forum with the results.

 

Thanks Smiley Happy

0 Kudos