Sadly, I tried one of these yesterday afternoon, but being rather hard of thinking, I found the instructions completely indecipherable, so I returned it for a video sender, which suffered from enormous amounts of electrical interference.
Never going to be for everyone, i love it, think it is much better than V+ already. Plus you have to remember it's a new technology, have to give it time to evolve and for all the bugs to get ironed out as well as all the features enabled.
Each to their own though i guess. In terms of support, try the following link - http://bit.ly/fbOtiC (Shortened as the VM link is huge)