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Registered: ‎22-06-2012
Message 1 of 7 (55,608 Views)

Superhub username/password

I'm trying to get into my Superhub to change settings. The default username and password on the Superhub aren't working and I don't think we've ever changed them.

 

 

Is there a way round this ?

 

Thanks

 

PJG

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Superuser
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Registered: ‎20-09-2011
Message 2 of 7 (55,600 Views)

Re: Superhub username/password

name is admin - password is changeme - make sure you dont have caplocks on - if that does not work then a pinhole reset should take it back to that - hold the button in for 30sec - dont guess - time it - its a long time if you are just stood there

____________________

Tony
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Tuning in
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Registered: ‎07-10-2013
Message 3 of 7 (40,987 Views)

Re: Superhub username/password

[ Edited ]
wrong thread
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Settling in
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Registered: ‎07-10-2013
Message 4 of 7 (40,940 Views)

Re: Superhub username/password

Hi. If i do a pinhole reset, will it reset the login details only or will delete all attached devices too???
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Superuser
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Registered: ‎03-05-2010
Message 5 of 7 (40,916 Views)

Re: Superhub username/password

it will reset just the superhub back to its factory settings

Sadly not a Virgin customer anymore.... Unless you want to cable my new street. my internet sucks.
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Alessandro Volta
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Registered: ‎25-07-2011
Message 6 of 7 (40,910 Views)

Re: Superhub username/password

Everything will reset
WiFi names, firewall settings, ip settings, mac filtering etc. Everything
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Superuser
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Registered: ‎03-05-2010
Message 7 of 7 (40,875 Views)

Re: Superhub username/password

Sorry might of mis understood. If you mean will the sh lose settings yes. If you mean devices connected to the sh like other computers. Networks devices etc then no

Sadly not a Virgin customer anymore.... Unless you want to cable my new street. my internet sucks.
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