on 05-07-2013 12:36
I would like to report a fault on my landline but obviously cannot ring Virgin Media and my mobile doesn't like the 0845 number. Can someone please advise.
on 05-07-2013 14:46
Hi I am in the same situation, have a landline issue but can't use the phone to contact Virgin HelpDesk !!! Any advice?
The problem: landline sounds permanently engaged.. Can't receive call and can't make outgoing calls
Made all the recommended checks but no avail
on 05-07-2013 18:22
Same here i cant use my landline to make any out going calls just get an engaged sound and nothing at all when i try the free virgin number!, also no one can call in they just get that the line is un-available.. have no way of contacting virgin!! please advise.
on 06-07-2013 14:48
I did finally report my fault using 0800 952 9859 which is the number that appears on the promotional stuff that Virgin stick through my letterbox on a regular basis.
on 08-07-2013 09:34
on 08-07-2013 09:42
on 08-07-2013 11:59
im having the same problem cannot make calls or receive them so therfore cannot ring to report the fault i did post a message on here but dont know if i did it in the right place the service status says my lines working i have changedhandsets three times now none work but they work on my neighbours line my phone rings once then stops
on 31-07-2013 12:36
1471 on my landline seems to be one day behind
told that yesterday someone rang
annoying can it be sorted