I have an ordinary box and i've changed the batteries in the remote but the red light stays on and won't communicate with the tv, the box controls work ok.....any ideas? thanks
First thing to do is check for any buttons that might have become stuck against the housing on the remote. If they are all free then the remote will need replacing.
Cable customer since 1993. Services: XL TV, Sky Sports & Movies (2xV+), XL Telco, 100Mb BB, Virgin PAYG Mobile
no stuck buttons, tried them all.
still having to use buttons on box, very annoying, can i get a new controller please?
I have placed an order for a replacement remote on your account - Please allow 7-10 working days for delivery.