on 06-01-2011 11:11
I posted about this before Christmas, our phones are not ringing when someone calls in, but if I try ringing myself from my mobile, I pick up the phone and the line is working. The handsets are only a year old. This is a fault that was supposed to have been fixed and now I see from the status update that there are problems again. Do we need an engineer? We haven't been able to receive incoming calls for two weeks now, and we only got the phone line in November. Will we receive some kind of compensation for this loss of service?
on 06-01-2011 11:47
We would always ask you to try another phone in the master socket. Can you please advise
if this has been tried ?
on 06-01-2011 15:57
we don't have another phone so will have to try and get hold of one. The two wireless phones are pretty new and were working fine in our previous house with a BT phone line.
on 06-01-2011 16:08
ok let us know how you get on
on 09-01-2011 14:18
I have booked you an engineer for Wed 8-12
If you can not make this appointment please let us know.