on 17-02-2011 09:46
I'm trying to set up a password-protected website using RapidWeaver with the LogHound Lockdown add-in. I get:
PWP - 403 Error You are not authorized to view this page
whenever I try to access password-protected pages. The rest of the site works OK. Can anything be done to make this work or is password protection on Virgin doomed to failure?
on 18-02-2011 15:02
To recieve support on this product you will need to contact the manufacturer. YOu can get hold of them here: http://support.loghound.com/
on 19-02-2011 12:09
I have contacted Loghound. This is their reply:
"Lockdown creates a '.htaccess' file to protect your site -- The support at virginmedia should be able to look at it and tell you if they see a problem or if it's not configured right for their web server (it's pretty good about doing it but every so often I come across a web host that it can't sort out)"
So would you be able to check out the .htaccess file? I would be most grateful.
on 23-02-2011 13:12
Further information for this problem can be found on our help site: http://help.virginmedia.com/system/viewArticle.jsp