I've been using an ntlworld email address for my business since 2002. I currently use Outlook 2007 and Windows 7, and absolutely detest webmail. I really want to get the emails out of VM and into my webmail client, but none of the guidance seems to work. How could VM provide help and support for all but the most recent version of Windows and the most widely used email client (at least in business)?!
My outlook 7 icon just showed that I had 50 messages downloading; none of them appeared in outlook (or webmail). I'm not sure if they were spam that were immediately deleted or whether any of them were missing emails???
Ignore my previous posting. I discovered after a few days that, whilst new messages were arriving in my Outlook 2007 inbox, replies to, and 'read receipts' for, messages I had sent were NOT.
I could only read them in my Hotmail - which I had linked to my ntlworld account. Now I just use my Hotmail account most of the time.
If I want to send a complex (in formatting terms) e-mail, I need to use Word as e-mail editor. So I send it in Outlook from my ntlworld account, and read the reply in Hotmail!
Virgin Media are appalling. They are enemies of IT. They have rendered unusable Microsoft's splendid e-mail and diary-management software, Outlook 2007. Just to force people to use their HIDEOUS webmail site.
It hasn't worked in my case, though! I can read my replies and 'read receipts' in Hotmail, so I NEVER go to their **bleep**py site!
I'm moving in the near future, and I don't want to sign a twelve-month contract with a new ISP until I do. But then it will be 'Virgin, goodbye!'