on 22-06-2012 19:01
on 23-06-2012 10:54
I'm sorry you've been getting these unwanted calls, I know they can be frightening. Often though, the silent calls turn out to be calls from a mobile which someone has in their pocket & they don't realise they've dialled your number by accident. It may be worth getting your friends & family who do have your number to check their outgoing mobile calls to see if one of them has called you without realising.
You can add anonymous caller reject to your package if you don't have it already. It would cost £2.55 per month. You would need to call our customer services team on 150 & choose option1. This may not prevent all callers getting through as it won't stop any calls routed offshore, and occasionally a mobile or business number will show as number not recognised even if it's not withheld. You should be aware though, that most calls from hospitals, GPs etc are from withheld numbers, and they then wouldn't be able to contact you on your landline. The message simply states that the number they are calling does not accept anonymous calls. If you dial 141 before you call out this will withhold your number.
You should also consider registering with the TPS if you haven't already. The Telephone Preference Service will help stop unwanted sales calls and it's free to register. Go online to
or call them on 0800 398893.
Sorry about the essay, but I hope it's been of some help to you
on 23-06-2012 11:44
on 23-06-2012 11:50
on 23-06-2012 12:38
on 23-06-2012 16:36
Thanks, I am registered to TPS, although as the phone number is less than a week the registration may not have gone through yet.
However, how could someone get the number so quick?
Also, as per my message, only 4 people, including myself, have the number, so I know for certain that it isn't a accidental call. Also, it is not a sales call, there is somebody breathing and there is background noise. I've just received another call, again background noise and breathing.
I called Virgin and after 5 minutes of going through the annoying automated service which had no relevent options I got through to a human who just refered me to the TPS, which cannot help as these are not sales calls.
I wonder if the person who is harrassing me has access to Virgin records in some way, how else could they get my phone number?
Either way, I don't feel I continue paying for a Virgin phone line if I'm too afraid to pick up the phone and therefore I am going to cancel my account.
on 23-06-2012 17:13