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Registered: ‎02-02-2011
Message 1 of 12 (3,664 Views)

Ntlworld email address change to virgin media

Hi

Is there an update to when ntlworld email addresses will have the chance to change to virgin media addresses? Googles been up and running for a while now and ive not heard anything yet.

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Message 2 of 12 (3,667 Views)
Helpful Answer
confirmed by absorbalov

Re: Ntlworld email address change to virgin media

[ Edited ]

http://community.virginmedia.com/t5/Email/Email-Domain-Change-for-blueyonder-co-uk-and-NTLworld-com/...

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I work for Virgin Media - but all opinions posted here are my own

See where this Helpful Answer was posted


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Superuser
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Message 2 of 12 (3,668 Views)
Helpful Answer
confirmed by absorbalov

Re: Ntlworld email address change to virgin media

[ Edited ]

http://community.virginmedia.com/t5/Email/Email-Domain-Change-for-blueyonder-co-uk-and-NTLworld-com/...

**********************************
I work for Virgin Media - but all opinions posted here are my own
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Message 3 of 12 (3,657 Views)

Re: Ntlworld email address change to virgin media

[ Edited ]

Nice one thanks for that should be soon then.....

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Forum Team (Retired)
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Message 4 of 12 (3,519 Views)

Re: Ntlworld email address change to virgin media

Hi absorbalov,

 

Nice to see the question has been answerd, please let us know if you have anymore issues.

 

 

Thanks

Regards,

Kyle D

Help & Support Forum Team


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Registered: ‎07-02-2011
Message 5 of 12 (3,213 Views)

Re: Ntlworld email address change to virgin media

I have not had the email about swapping ntlworld.com to virgin media.com, but I have heard that this swap can now be done. How can I get instructions?

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Message 6 of 12 (3,189 Views)

Re: Ntlworld email address change to virgin media

I think you have heard wrong. As far as I know they have still not released the reserved email addresses after the initial hiccup.

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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Message 7 of 12 (3,115 Views)

Re: Ntlworld email address change to virgin media

Hi andrewmarsh,

 

At present customers are not able to change the domain of their emails from blueyonder/ntlworld to virginmedia.com. We are hopeful that this will be available soon but there is currently no specific date for the roll-out.

Kind Regards,

Neil D
Help & Support Forum Team



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Message 8 of 12 (2,814 Views)

Re: Ntlworld email address change to virgin media

Hi Neil

 

Is there any update in this....

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Message 9 of 12 (2,769 Views)

Re: Ntlworld email address change to virgin media

Hi Razzler

 

Unfortunately not at this time. We are still under the impression that it will happen in the future though

Regards,

Chris Kean

Help & Support Forum Team


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Message 10 of 12 (2,723 Views)

Re: Ntlworld email address change to virgin media

On Google you can easily change your old (original) googlemail.com email address to gmail.com - as VM and NTLWorld emails are running on Google servers, cannot the same technology be employed?  This has dragged on for far too long (particularly for a technology/internet company - embarrassing really!) - couldn't you either switch it on using Googlemail (as it is clearly technically possible) or alternatively switch off the bit that has "reserved" Virginmedia.com email addresses for every ntlworld.com address and we can set it up ourselves (perhaps increasing the number of accounts allowed to allow a transition, or make the shadow accounts live tied to the customers' account that "owns" the NTLWorld version).

 

Anon

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