I'm on a mac, running OSX 10.5.8 and use Mail as my email software - favouring a pop account rather than using webmail. My wife has her own login and also uses Mail for her emailing needs, using an alias to my primary email account.
Having received the email about the new email settings and needing to change username on the primary email address... I have changed it from the previous raNdOm1234 to email@example.com.
Could someone please advise whether and what I need to change on any aliases on this account in their settings.
Currently my wife's email address is configured with a username raNdOm1234_2 and I have a couple of other email addresses on other aliases raNdOm1234_3 and raNdOm1234_4. I've looked in My Virgin Media and seen all the aliases are currently in there listed as raNdOm1234@blueyonder.co.uk, raNdOm1234_2@blueyonder.co.uk, raNdOm1234_3@blueyonder.co.uk and raNdOm1234_4@blueyonder.co.uk
Do I need to change the usernames of these to be firstname.lastname@example.org, email@example.com and firstname.lastname@example.org so that they still go to their own mailboxes or do I leave them as they are currently?
I dont want all my wife's email coming into my inbox on the primary email account, and she wont want mine going to hers either (I'd like to have been able to just leave them as they were as they worked fine, but I know this isnt the case as it's now been 'improved' for us!!)
Hi yes, your email address replaces your old username for log in. This applies to any and all addesses you have for blueyonder adresses.
But I have changed these and now have lots of mailboxes but get triplicate emails (that's 3 copies sent to me for any mod that wants to help out here) to the addresses that used to be linked as alias of the same user name. Which I now have to investigate further to fix.
So if you can, I would make sure you use a seperate user name for you and your wife, linked to alias email addresses, so you can keep these seperate.
eg raNdOm1234_1 for you, raNdOm1234_2 for her or whatever.
Thanks for that link - I've tried it and it gave her email address as the primary username (although I thought when I'd set them all up on the old system it had said you could create up to 5 aliases, but they were in fact separate mailboxes were they?)
So I assume as long as I change just her username from the existing raNdOm1234_2 to her full email address, that is all I will need to do to carry on in exactly the way we have been up until now?
am I to understand that the "up to 5 e-mail boxes" that we were given each now have their own account and that her e-mail address will be the login details required on her computer?
As part of the migration each mailbox should have had the primary email alias set as the main login details
So if you had a mailbox a1234567 @blueyonder.co.uk with johnsmith1 @blueyonder.co.uk and johnsmith2 @blueyonder.co.uk as attached e-mail addresses then previously you could have used a1234567 @blueyonder.co.uk to login into the e-mail mailbox. Now you would have to use johnsmith1 @blueyonder.co.uk (which would also download any e-mail for johnsmith2 @blueyonder.co.uk)
The link I provided above can be used to check which POP/SMTP/IMAP login detail is needed for each e-mail address you want to check
********************************** I work for Virgin Media - but all opinions posted here are my own